Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Spectacular Floors & More has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSpectacular Floors & More

    Flooring Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Spectacular Floors & More in Independence, KY specializes in flooring, cabinets, painting, fence & deck repair and more.

    Business Details

    Location of This Business
    4200 Arbor Ct, Independence, KY 41051-9163
    BBB File Opened:
    12/14/2020
    Years in Business:
    4
    Business Started:
    4/1/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Keith Scott, Installer
    • Mr. Robert Scott, Owner
    Contact Information

    Principal

    • Mr. Robert Scott, Owner

    Customer Contact

    • Mr. Robert Scott, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/29/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    5/2021 - 7/2021 Installation of engineered wood flooring with most of it over concrete. Two part installation due to flooring supply. When Rob S**** provided a quote to install flooring we conveyed project requirements that were important to us and he assured us he would take care of them like using a moisture resistant adhesive, filling cracks, LEVELING the floor in specific areas, and using a padding. Rob disregarded these things during installation and was argumentative when discussing it. Out of desperation, we provided the crack filling material at our additional expense and unsure he ever really used it. In addition, he was supplying the toe kick moulding. We discovered on-site that it was an oddly shaped FOAM toe kick moulding. Out of desperation, we provided the wood quarter round toe kick moulding at our additional $800+ expense. The biggest disappointment is HE DID NOT FINISH. He promised he would return and finish. His reviews indicate he does this alot.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen D.

    1 star

    08/14/2021

    I hired ************** in February to do a flooring and painting he said it would take 2 to 3 daysbut after two and a half months it was still wasn't done he kept making excuses why he couldn't come back to finish the job the floor still isn't complete and it's not put in right. He was supposed to paint my kitchen living room hallway and entryway the job was only half done there was paint on everything that shouldn't have been painted such as and the ceiling trim and fridge he was supposed to replace all my Outlets to match and never did that he even painted my entryway two different colors I took him to small claims court but he wasn't man enough to show up so we could work it out so I won my judgment against him but unfortunately I don't think I'll see any money so I will have to put a lien on his business and *** him again for attorney fees and court cost I just want him to give me my money that I won so that I can hire somebody reputable to finish the job I'm not going to give this up I work too hard for my money like everyone else does and we're tired of being taken advantage of I wish I could put pictures on here but I will on ******** so look at his website on there

    Spectacular Floors & More Response

    08/14/2021

    Maam your job was complete to your standards when we did the walk through together before you paid the final payment. If so much was wrong why did you pay for a completed job and you had your day in court and now wanna continue to come after me so I will now be filing harassment charges! You won your court case and continue to come after me so see ya in court again

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.