Share
Business ProfileforKentucky Utilities Company
At-a-glance
Customer Complaints
39 complaints closed in last 3 years
15 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1 Quality St, Lexington, KY 40507-1428
- BBB File Opened:
- 3/8/2005
- Years in Business:
- 112
- Business Started:
- 1/1/1912
- Accredited Since:
- 11/5/1957
- Alternate Business Name
- LG&E Energy Services
- KU
- Kentucky Utilities
- Business Management
- Ms. Julie Stethen, Inquiry Department
- Contact Information
Principal
- Ms. Julie Stethen, Inquiry Department
Customer Contact
- Ms. Jan Rose Coleman, Business Office Manager
- Ms. Lisa Craft, Customer Relations Specialist
Customer Complaints
39 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/01/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
9 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
robert b
10/25/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.