Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

GLA Collection Company, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGLA Collection Company, Inc.

    Collections Agencies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    53 complaints closed in last 3 years

    27 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1981

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Healthcare and commercial debt collections

    Business Details

    This is a multi-location business.

    Find a Location

    GLA Collection Company, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2630 Gleeson Way, Louisville, KY 40299-1772
      BBB File Opened:
      4/1/1978
      Years in Business:
      50
      Business Started:
      8/1/1974
      Business Incorporated:
      8/1/1974
      Accredited Since:
      9/1/1981
      Type of Entity:
      Corporation
      Alternate Business Name
      • Medical Insurance Billing Systems
      Related Businesses
      Business Management
      • Mr. Michael Lynch, President
      • Mr. Patrick Lynch, Vice President
      Contact Information

      Principal

      • Mr. Michael Lynch, President
      • Mr. Patrick Lynch, Vice President

      Customer Contact

      • Mr. Patrick Lynch, Vice President
      Additional Contact Information

      Fax Numbers

      • (502) 267-1124
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      53 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/02/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am urgently writing to address inaccuracies on my credit report caused by the disclosure of my personal information to credit bureaus, which has led to significant financial and emotional distress. According to 15 USC 1681 Section 602, I am entitled to financial privacy and expect my information to remain confidential. Furthermore, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot share account details without my explicit consent, which I have not given. The discrepancies associated with GLA COLLECTION CO INC have negatively impacted my financial situation and need immediate correction. Additionally, compliance with 15 USC 1666(b) is essential, as it prohibits creditors from treating credit card payments as late under specific conditions. For your reference, here are my account details: Account Number: ******************** I request a thorough review of my account, prompt correction of the credit report inaccuracies, and strict adherence to federal laws governing my information. Failure to address these concerns promptly may result in legal action. I appreciate your immediate attention to this matter. Sincerely, ******* *******
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rosalyn R

      1 star

      05/28/2024

      GLA Collection - Louisville is refusing to send a letter validating the debt. I've requested an itemized statement or bill since 2021 but was told they can no longer contact their client. Nor will their client accept a settlement. I have added a note to the debt on my credit file and will continue to file complaints and reviews. I will play the waiting game until the debt is removed from my credit report in 2027.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.