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Find a Location

Parsons Hardwood Flooring has 1 locations, listed below.

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    Business ProfileforParsons Hardwood Flooring

    Hardwood Floor Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    We sand and refinish old floors and make them new again. We also install new floors

    Products & Services

    Anything to do with wood flooring

    Business Details

    Location of This Business
    5229 Rodgers Road #2, Louisville, KY 40258
    BBB File Opened:
    7/16/2015
    Years in Business:
    10
    Business Started:
    1/1/2014
    Business Started Locally:
    1/1/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. David Parsons, Owner
    Contact Information

    Principal

    • Mr. David Parsons, Owner

    Customer Contact

    • Mr. David Parsons, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Gave **** ******** a deposit of $500.00 to hold my place in line to get hardwood floors refinished back in October. **** said he was two weeks from my project. He has texted my 8 times about getting started, never showed and gives with excuse after excuse....."I am in the hospital", I have medical issue and cannot drive", "I will be there on Monday", "I will be there tomorrow", "I will be there today at 3:00 PM". He has never shown up or done any work. Now he has blocked by cell phone from receiving calls/text. Not sure what his issue is, but he cannot be trusted to do the work. I do not recommend him. Sad because in the past he did great work at a reasonable price. Do not use **** ********

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Connie D.

    1 star

    09/22/2022

    This company Parson's Hardwood Flooring is unreliable, and untrustworthy nor are they professional. Dave first came out July 8th for estimated, then we was told a couple weeks later he needed to come get measurements again. (Because they got wet in the rain). Not to mention wearing dirty shoes inside and marking up our baseboards. Dave ask for a $ 3350.00 deposit and our Flooring was suppose to be delivered on Sept.2nd and installed on the 8th. Dave had excuse after excuses. Patiently waiting Dave pushed out the delivery to the 12th once again he had excuses and wasn't here when he told us he would be nor did he contact us about not being here as scheduled. We had to call him an hour later to find out where he was. We told him this wasn't going to work out and we needed our deposit back and everyday since it's been one excuse after another and the last time we spoke he was on the way to drop off the deposit but Dave Parson never came or called. Plus, we found out that the wood was never ordered from the company Lanham's Hardwood Flooring which it was suppose to be coming from. Please beware of this company Parson's Flooring and save yourself from all the stress of sitting around waiting missing work and appointments on their count let along holding on to our money. We are now having to go through court to get our money back. 09/21/22

    Local BBB

    BBB serving Greater Kentucky and South Central Indiana

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