Reviews
This profile includes reviews for Taylor Homes's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 21 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromPaul L
Date: 01/17/2025
5 starsOur project supervisor, Derik, from Taylor Homes was exceptional in completing our home in Indianapolis. The city of Indianapolis threw up every possible roadblock in the course of construction, but Derik and Taylor Homes pushed through them and completed the house. The finished product was excellent. We relied heavily on Derik's advice and insights regarding details such as the position of the A/C unit on the outside of the home. Furthermore, when the electricians installed a water heater in what we thought was a non-optimal position, Derik and Taylor Homes were supportive and flexible, quickly changing the installation at no additional cost.Review fromFallon J
Date: 01/08/2025
5 starsWe love our Taylor home! From the get-go with Stephanie in the office to then Eva, Shawn, and Derik during the building phases everyone at Taylor Homes were phenomenal! Derik worked with us the most, his commitment to making our house a home was fantastic, he went through leaps and bounds to make everything PERFECT! Thank you to everyone with Taylor homes for making our one of a kind, beautifully crafted, house a HOME!Review fromSteven A
Date: 11/21/2024
5 starsJoel C*** was our superintendent and was awesome throughout the entire process. The house turned out exactly how we wanted it. We got to create our own changes to the floor plan and our basement turned out awesome!Review fromJames M
Date: 11/07/2024
5 starsJames M
Date: 11/07/2024
I love my new Taylor home! We had a great experience with our superintendent. They went above and beyond to ensure our home not only was completed but done right. Everyone who comes to the home loves the vaulted ceiling but Our personal favorite part was the value we received in adding a basement. We couldn't ask for a better experience! We would highly recommend Taylor homes to anyone.Taylor Homes
Date: 11/08/2024
Mr. McDonald--thank you so much for your kind Review. Our Team is thrilled that you had such a great experience! As with 1,000's and 1,000's of Taylor Homes customers--we TRULY value customer satisfaction--yours is VERY important to us too. We're confident that you'll enjoy your new home for many years to come. Sincerely, The Taylor Homes TeamReview fromChris C
Date: 06/21/2024
5 starsChris C
Date: 06/21/2024
Taylor Homes not only met but far exceeded my expectations. My construction superintendent, Richard was amazing as was Julia. Richard answered all my questions and explained every phase of the process. I ended up with a great home at a great value.Taylor Homes
Date: 06/24/2024
Mr. ******, thank YOU so much for your business; we sincerely appreciate the trust you placed in our Team building your dream home! As 1,000's and 1,000's of Taylor Homes customers have attested--our Team truly strives to build "great" quality homes for a "great value". We're confident that you'll enjoy your new Taylor home for many years to come. Again, thank YOU! Sincerely, the Taylor Homes TeamReview fromTara T
Date: 04/12/2024
5 starsTara T
Date: 04/12/2024
As a new Taylor Home homeowner and also an employee, I am thrilled with my beautiful new home that the superintendent, Joel C*** built with amazing attention to detail. My quality, affordable new home has many standard features and also flexible upgrades. I couldn’t be happier with the build time, communication with Joel throughout the process and the final product that will last me a lifetime. Thank you, Taylor Homes!Taylor Homes
Date: 04/13/2024
Ms. T*****, Thank you so much for your kind words, we truly appreciate them! We wish you and your girls many years of happiness in your new custom Taylor home! Thanks for the confidence and trust you placed in our Team. Sincerely, the Taylor TeamReview fromNicole L
Date: 02/14/2024
5 starsNicole L
Date: 02/14/2024
We had a great experience working with Taylor Homes! Our house was built in 5 months and everything went smoothly. The value we received with our home far exceeds our expectations. We are so glad we went with this company. Our superintendent made the process very easy.Taylor Homes
Date: 02/15/2024
Ms. L***, we sincerely appreciate your kind words. For over 66 years the entire Taylor Team strives to provide our valued customers a great quality home at a great value; glad we "exceeded your expectations" as well! Wishing you many-many years of joy in your new Taylor Home. Sincerely, The Taylor TeamReview fromJulie T
Date: 01/06/2024
4 starsJulie T
Date: 01/06/2024
My husband and I LOVE our new Taylor Home! It was built with good craftmanship and quality materials. All of the folks at Taylor Homes are very pleasant to work with. It took about 11 months from start to finish, which seemed like forever, but I've heard that is a pretty normal length of time to build a new house. We stayed very involved during the building process and kept the lines of communication open and active, which I think helped maintain momentum. We also learned a lot about building a new house! We're very pleased with the results.Taylor Homes
Date: 01/08/2024
Ms. Turner; Thank you so much for your kind words—and business! Our entire Team; the “Taylor Team“ as well as our valued Subcontractors and Suppliers work diligently to build quality custom homes for our valued customers such as yourself. We’re confident that you’ll ?? your new Taylor home for many years to come! Our best, The Taylor TeamReview fromMary D
Date: 10/11/2023
5 starsMary D
Date: 10/11/2023
We are so thankful for the dedication Taylor Homes showed during our recent build. Our home is our retirement home in a prime location across the street from our grand babies. Taylor Homes built us a very high quality home while staying within our cost restrictions. Julia Meister guided us through the first stage of our home selection and customization. She is very helpful, knowledgeable and gracious. We are very thankful that she was there to hold our hands and guide us through this time. It is obvious that Julia enjoys her job and is dedicated to Taylor. As anyone who has built a home understands that there are alway delays and “glitches”. We are impressed with Taylor’s responses to all issues in a professional and cordial manner. We had 3 supervisors by no fault of Taylor, through our build and our last building supervisor Brandon Pritchett was the best! He stayed in touch with us weekly, many times multiple times during the week throughout the final quarter of our build. His communication skills are A one. He has an exception eye for detail and hIs knowledge of home building is superb. He has a high level work ethic and and is very conscience of quality control. I could not have asked for a better team to lead, guide and hold our hands throughout this process. We have a beautiful house that we are very proud to call home. Ron & Betsy DennisTaylor Homes
Date: 10/12/2023
Mrs. Dennis, THANK you so much for your kind words. Our Team (in front of the scenes and behind) work very diligently to build quality homes while keeping our customers hard-earned dollars in mind. We know that you'll enjoy many years of retirement in your new Taylor home! Thank you again, we appreciate your patience and business. The Taylor Team.Review fromJessica Z
Date: 09/29/2023
1 starTaylor Homes is absolute trash. We have been “working” with them for 2 years. And my house is still not done. They have screwed us left and right. We are going on our 4th construction manager. There has been a 5,000 apartments built before our house. I’m talking started after and is done before our home. We moved our family for MI to TN and ended up having to go back because they keep screwing us over. They have even blocked me from social media cause I keep posting the truth about this garbage company. This has been the worst experience of our lives. We will be moving forward with a lawyer.
Taylor Homes is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.