Business ProfileforMann Chrysler Dodge Jeep Eagle, Inc.

I purchased a 2018 Infiniti Q50 Sport from this dealership on March 25, 2022. I put down $12,000 in cash because the salesman insisted the more down the cheaper my payment would be. The total amount asked for the vehicle was $42,618.74, so it made our monthly payment $474. We drove the car and everything seemed to be wonderful, other than one of the tires the salesman said it may just need air in it so they put some air in it for us. The car drove a little better after that but come to find out it had a knot in the tire, so we ended up purchasing 4 new tires for the vehicle. Long story short we only drove the vehicle for 4 months and the transmission and motor are needing to be replaced in the vehicle and total repairs are going to cost us around $26,000 to have it fixed. We have the CNA Warranty which we were told is fully loaded and doesn't expire until December 2023, but our warranty is not wanting to cover the cost because they said the problem is from "Lack of Maintenance". We purchased the vehicle with 35,207 miles on it and the vehicle broke down on us on July 30, 2022 with 46,374 miles on it. Mind you the oil light never came on in the vehicle telling us we needed the oil changed but we did get our first oil change on July 28, 2022 before going to New York. Had to get it towed to the nearest ******** Dealership for $200 bucks and had to purchase a rental for a week to get back home that cost us another $888.32. Apparently when the car was taken to the ******** Dealership we were told the vehicle had sludge in the motor and metal fragments in the oil so this caused the car to completely shut down on us and is no longer drive-able. Reached out to the dealership for help and they told us that they could put some money towards the repairs but that was it. So I pay for a warranty that won't cover the repair cost and a dealership that can barely help. UNACCEPTABLE!!! At this point I would like a refund for the vehicle and money I've put into it.