Business ProfileforToyota of Somerset

On 7/28 I lost everything in a flood. Almost lost my life. My Toyota Rav 4 Hybrid was destroyed. I had a loan car from insurance and was told I have 3 days to find a car. Me,my sister n law and a co-worker called all over Ky and even into TN to find a Rav 4 that was in the lot. Found one at this business. I was told I could get the car for sticker price including tax title and license. I did not see the sticker but was told I was getting a grand deal at 44K. I had $3K to put down. This $ was donated to me by friends. I since have split with my fiancé and am getting a home built. But with this home and the car I’m afraid I can’t afford both so I went to trade car for a lower payment. 4 different toyota places told me I paid 7K too much for this car. No one will trade with me. Said I am upside down. I was also told Toyota was offering 1K for flood victims who trade. Barnard Barney did not mention the 1K to me. When I called to complain he would not help me trade my car in. When I mention the 1 k for flood victims I was told he took that off before I got there. But he never mentioned it. I text him for help and he never responded till I posted on their Facebook page. He called. But he acted like I got the best deal. These other 4 dealers told me I gave 7K too much. I was told by Bernard that “no one made me sign those papers.” True they did not. I had never bought a car in my own. True I was ignorant to believe that they truly had given me the best deal. True I was ignorant to not research better. But fact is I had lost everything. My underwear I wore to sign those papers were donated to me. I had NOTHING. And I had to have a car by Monday for work. I expected these wonderful men to treat me as they would want their sisters treated. But now I feel like I was treated horrible. I love my car but im not sure I can afford to keep it. But now I have too. Im stuck. I feel like they took advantage of a woman who was in. Hard spot. They lied about sticker price. They lied about giving me the best deal. He insisted I get Gap ins. I see why now. My car ha <10K mikes and has not had first oil change yet