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Business Profile

Lawyers

Lloyd & McDaniel, PLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 89 total complaints in the last 3 years.
  • 58 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/09/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have made numerous attempts to contact a live person but no one ever answers, no one returns my messages and emails. They have levied my bank account and I have not gotten any response from them.

    Business Response

    Date: 04/16/2025

    April 15, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint *********
    Consumer Name: *** **

    Thank you for the opportunity to address *** **’s complaint.  Lloyd & McDaniel, PLC (hereafter “L&M”) is a law firm retained by **** ** ******** to collect a debt owed by *** **.

    We have received and reviewed *** **’s complaint.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation revealed that our office received a voicemail message from *** ** on March 18, 2025, regarding an outstanding debt referred to our office for collection. Our office has attempted to contact *** ** and returned calls to the telephone number provided to no avail. We will continue our efforts to contact *** ** at the telephone number provided; and encourage *** ** to contact our office again.
    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** ** to contact our office at ***** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

  • Initial Complaint

    Date:04/08/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pay off... There is no date of transaction, however I have tried to fix the issue. I was sent a letter just a few months back with a settlement agreement of $581.43. I have been trying to settle with them but they do not want to give any type of email of receipt of payment. You cannot speak with a manager only collection agents that are no help at all. They say that they cannot send any type of email. Please help.

    Business Response

    Date: 04/15/2025

    April 15, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint *********
    Consumer Name: ****** *****

    Thank you for the opportunity to address ****** ******* complaint.  Lloyd & McDaniel, PLC (hereafter “****) is a law firm retained by **** *******, to collect a debt owed by ****** *****.

    We have received and reviewed *** ******* complaint.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation confirmed that *** ***** contacted our office to discuss a resolution to her outstanding debt.  We explained to her that written confirmation of payment would be mailed to her once the payment was made and cleared.  Our law firm is not in the practice of emailing such documents, preemptively or otherwise.  Should *** ***** wish to discuss her account again under these terms we encourage her to contact our office.
    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** ***** to contact our office at ***** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

  • Initial Complaint

    Date:04/01/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband filed his taxes, and received a letter that their was a garnishment against me? ( We file joint) I have absolutely NO clue what it is for. So, of course, we start making calls. Started with the courthouse stated on the letter, the attorney, and it named a company called **** ***? Got absolutely nowhere with any of them. The courthouse asked if I ever had any other last names... Yes. I've been married before, and my maiden name. I have never received ANY notice of ANYTHING, I don't know what this is for at all. I actually have ALL of my debt in a debt relief program. So I think I would know if I had another debit account somewhere. There is no account number for this, no phone number. The address for this attorney is actually down the road from my house and it's an empty building. I am disabled and I don't have ANY income at ALL. I have not worked in 10 years. My husband filed injured spouse. This letter is a complete shock.

    Business Response

    Date: 04/10/2025

    April 9, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint #********
    Consumer Name: ****** *****
    Thank you for the opportunity to address ****** ******* complaint.  Lloyd & McDaniel, PLC (hereafter “L&M”) is a law firm retained, to collect a debt owed by ****** ******

    We have received and reviewed **** ******* complaint.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation revealed that a civil judgment was entered against **** ***** (nee *********) on March 19, 2013, in the ****** ****** ******** ****** *********  The underlying debt associated with the judgment was originally incurred by **** ***** with ******* **** ***** account ending ***** which account was acquired by the plaintiff, **** ******** ****  The judgment has remained unpaid and an Income Tax Refund Garnishment was filed on or about October 7, 2024, to collect the outstanding amount due.  **** ***** contacted our office on or about February 21, 2025, and this was explained to her.  Her request for documents on that date was forwarded to the current creditor to respond.  Should **** ***** wish to discuss her account in more detail, or payment options, we encourage her to contact our office.


    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** ***** to contact our office at ***** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

  • Initial Complaint

    Date:03/27/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yesterday the website is saying the birth year is wrong when it's not so we cannot make a payment it's due the 26th of each month 60.00

    Business Response

    Date: 04/03/2025

    April 2, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint *********
    Consumer Name: ******* ** *****
    Thank you for the opportunity to address ******* ******* inquiry.  Lloyd & McDaniel, PLC (hereafter “L&M”) is a law firm retained to collect a debt owed by ******* ******

    We have received and reviewed *** ******* inquiry.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation revealed that *** ****** file in our office was closed on or about March 6, 2025.  Please contact ********* ******** ********** for information pertaining to your account.

    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** ***** to contact our office at ***** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

  • Initial Complaint

    Date:03/25/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had recently paid off a debt that Lloyd and McDaniel were overseeing. I called in, obtained the payoff amount and the next day I paid it. I logged back into the site and found that there was a balance of $5 for no noted reason. I paid it and immediately called back to confirm that the balance would be zero and I was told "we can tell you that - only your lawyer." I told them I had waived all legal representation but the woman didn't care and refused to confirm. Now I show my payment pending and still a $5 balance. This account should've been zeroed out last week after I called your employees to confirm the payoff balance. I need confirmation in writing that this account has been resolved.

    Business Response

    Date: 04/03/2025

    April 2, 2025

    VIA BBB PORTAL

    *** ******** ** *** ********* * ******** ******** ***** ****** ********

    Thank you for giving our law firm, Lloyd & McDaniel, PLC, the opportunity to respond to this complaint.
    We have received and reviewed *** ********** complaint.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation revealed that a civil judgment was entered against *** ******** on June 13, 2024, in Franklin County, Ohio.  As *** ******** indicated, the judgment was paid on or about March 19, 2025, and our firm filed a Release of Judgment Lien with the court, which requires payment of a $5.00 filing fee. The account is paid in full and closed.
    Based on our records, *** ******** has been represented by an attorney throughout the course of litigation on his case.  It is our firm’s policy not to speak with represented individuals.  We sincerely apologize if *** ******** was inconvenienced in any way.
    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** ********** attorney to contact our office at ***** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

    Customer Answer

    Date: 04/03/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ****** ******** 
    ***If you are interested in supporting the BBB's free services, please consider giving to BBB's Consumer Education Fund, which provides other services to the community, like Charity Review, Identity Theft Seminars, Free Shred/Recycle Events, Senior Citizen programs, High School and College Programs, and providing information at local community events. Donations can be sent via Venmo to @bbbcefky or mail your donation to BBB Consumer Education Fund, 13104 Eastpoint Park Blvd., Louisville, KY 40223. For more information on these programs, call 800-388-2222. Thank you for your consideration. 

  • Initial Complaint

    Date:03/25/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had my wages garnished and my balance is paid in full and they are still garnishing my wages I have called in countless times no answer or no return call

    Business Response

    Date: 04/03/2025

    April 3, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint *********
    Consumer Name: ***** ****

    Thank you for the opportunity to address ***** ****’s complaint.  Lloyd & McDaniel, PLC (hereafter “L&M”) is a law firm retained to collect a debt owed by ***** ****.

    We have received and reviewed *** ****** complaint.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation revealed that a civil judgment was entered against *** **** in the **** ****** ******** ****** ********* on November 16, 2015.  The judgment remained unsatisfied and a garnishment action was filed to collect the outstanding balance.  As of today’s date, our firm has not received any funds from the garnishment.  We have attempted to contact *** **** to discuss his account but were unable to reach him.  We encourage *** **** to contact our office via phone or email ([email protected]) to discuss his account further.
    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** **** to contact our office at (**** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

  • Initial Complaint

    Date:03/20/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    a ******* *** *** was turned over to this company in my name. i have tried repeatedly to call them to discuss it but never get to speak to a person. you are left on hold until a general voice mail picks up and no one calls you back. the company is unprofessional and they seem to be committing some form a fraud with their deceptive business practices.

    Business Response

    Date: 03/27/2025

    March 27, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint # ********
    Consumer Name: ****** ****

    Thank you for the opportunity to address ****** ****’s complaint.  Lloyd & McDaniel, PLC (hereafter “L&M”) is a law firm retained by ******* ***, to collect a debt owed by ****** ****.

    We have received and reviewed *** ****** complaint.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation revealed that *** ****** delinquent debt was referred to our office for collection by the creditor.  Our records reveal that a representative from our office spoke with *** **** on March 21, 2025, and a payment agreement was negotiated and agreed.  Our firm vehemently denies any wrongdoing or allegations of fraud.
    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** **** to contact our office at ***** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

  • Initial Complaint

    Date:03/18/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a lawsuit against me. McDaniel and Lloyd law firm garshed my wages after the time bar in Arkansas. They never fix there mistake. They garshed over 2.000 dollars. I emailed them never heard back. I called them they never fixed it. I would like my money back. It against the law in Arkansas.

    Business Response

    Date: 03/27/2025

    March 27, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint *********
    Consumer Name: *** ** **********

    Thank you for the opportunity to address *** ************ inquiry.  Lloyd & McDaniel, PLC (hereafter “L&M”) is a law firm retained by ******* **** to collect a debt owed by *** **********.

    We have received and reviewed *** ************ inquiry.  We take these matters seriously and we appreciate the opportunity to respond. Our investigation revealed that a civil judgment was entered against *** ********** on May 21, 2019, in Garland County, Arkansas.  Civil judgments in the State of Arkansas are valid for ten (10) years pursuant to ******** **** * ********** The judgment entered against *** ********** remained unpaid and a garnishment action was initiated to collect the outstanding amount due.  The civil judgment was satisfied through the garnishment action and our file was closed in December, 2023.  Accordingly, our firm vehemently denies any wrongdoing and specifically denies any claim by *** ********** that any provision of state or federal law has been violated.
    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** ********** to contact our office at ***** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

  • Initial Complaint

    Date:03/12/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a debt to be settled as of last year 2024 and had a hold put on my account for $575. I was sent a settlement letter in February of 2025 for a lesser amount due by March 25th. Right after that the hold was taken out of my account. I call Lloyd & McDaniels and was told that it was a mistake but I would have to wait for the check to be received on their end but they would honor the settlement offer. I call a couple weeks later as I was told and no one is picking up the phone I have been leaving messages and no response. This place is disgusting how they do business. They take your money then ignore you.

    Business Response

    Date: 03/21/2025

    March 19, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint #********
    Consumer Name: ***** *********

    Thank you for the opportunity to address ***** *********’s complaint.  Lloyd & McDaniel, PLC (hereafter “L&M”) is a law firm retained by ********* ******* ******** to collect a debt owed by ***** *********.

    We have received and reviewed *** *********** complaint.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation revealed that *** ********* consented to judgment being entered in favor of the creditor on May 26, 2022. The creditor agreed to waive execution of the judgment in exchange for monthly payments of $100.  *** ********* made regular payments on the judgment until November of 2023.  As a result of *** *********** failure to make payments as agreed, a civil bank garnishment was filed in July 2024, which captured $575.45 from *** *********** account.  On January 29, 2025, our office mailed a settlement letter to *** ********* offering to resolve her debt with a payment of $293.82. On January 30, 2025, the court issued an order to disburse the $575.45 in garnishment funds to the creditor.  *** *********** settlement payment of $293.82 and the garnishment funds of $575.45 were received in our office on the same day, February 18, 2025.  Our office explained to *** ********* that we would refund the $575.45 payment and mail to her address of record.  The funds will be mailed to her today on March 19, 2025.  We apologize for any inconvenience *** ********* has experienced due to delays in processing her refund. 
    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** ********* to contact our office at (**** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

  • Initial Complaint

    Date:03/12/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I, **** *****, am filing this complaint on my own behalf, not as a third party. I have no contractual agreement with Lloyd & McDaniel, PLC and am not liable for any alleged debt they are attempting to collect. I have sent both a cease and desist letter and a debt validation request, demanding proper documentation proving their legal authority to collect this alleged debt. Additionally, I have filed a formal complaint with the Florida ***** ******** ********* office to ensure this matter is properly documented. If Lloyd & McDaniel, PLC fails to validate this alleged debt and attempts to report it to the credit bureaus, they will be in direct violation of 15 ****** * **************** of the **** ****** ********* *** *****), which strictly prohibits furnishing inaccurate, incomplete, or unverifiable information. Their failure to provide validation also constitutes a violation of the **** **** ********** ********* *** ******* for attempting to collect a debt without proper proof. This company may attempt to claim they have not received my dispute letters, but for their convenience, copies of these letters are attached to this complaint. If Lloyd & McDaniel, PLC continues engaging in deceptive collection practices, I will seek monetary compensation for statutory damages, actual damages, and legal fees. Attorney **** ** ********* ** ****** * ****** is fully aware of this situation and is prepared to take legal action should Lloyd & McDaniel, PLC fail to comply with federal laws. I demand an immediate investigation into Lloyd & McDaniel, PLC and request that they cease all collection efforts and unless they can fully validate it as required by law.

    Business Response

    Date: 03/19/2025

    March 18, 2025


    VIA BBB PORTAL


    Re: Response to BBB Complaint #********
    Consumer Name: **** *****

    Thank you for the opportunity to address **** *****’s inquiry.  Lloyd & McDaniel, PLC (hereafter “L&M”) is a law firm retained by Capital One, to collect a debt owed by **** *****.

    We have received and reviewed *** ******* inquiry.  We take these matters seriously and we appreciate the opportunity to respond.  Our investigation revealed that *** ******* delinquent debt was referred to our office for collection by the creditor.  A Model Validation Notice was mailed to *** ***** on March 3, 2025, at his address of record.  We received no communication from *** ***** until receiving notice of the present inquiry.  We have updated *** ******* account to reflect his cease and desist request and we have mailed documentation validating his debt to his address of record.  Should *** ***** wish to discuss his account in further detail, we encourage him to contact our office.

    As is consistent with our firm’s practice, we are always willing to work with the consumer to reach a feasible resolution for all parties involved.  We invite *** ***** to contact our office at ***** ******** during our business hours of 8:30am to 5:30pm EST, Monday to Friday, if they wish to discuss the matter further. 

    Sincerely,

    LLOYD & McDANIEL, PLC

Lloyd & McDaniel, PLC is NOT a BBB Accredited Business.

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