Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Price LeBlanc Toyota/Price LeBlanc Lexus has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePrice LeBlanc Toyota/Price LeBlanc Lexus

            New Car Dealers
            Multi Location Business

            Contact Information

            13200 Airline Highway

            Baton Rouge, LA 70817

            Get Directions
            Visit Website
            (225) 751-1100

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 59

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers Toyota & Lexus sales, parts body work & service.

            Business Details

            This is a multi-location business.

            Find a Location

            Price LeBlanc Toyota/Price LeBlanc Lexus has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              13200 Airline Highway, Baton Rouge, LA 70817
              BBB File Opened:
              6/1/1965
              Years in Business:
              59
              Business Started:
              6/1/1965
              Business Started Locally:
              6/24/1970
              Business Incorporated:
              6/24/1970
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 00485821 for this business, issued by EBRP Department of Tax & Revenue

              These agencies may include:

              EBRP Department of Tax & Revenue

              222 St Louis Street, Room 404

              Baton Rouge LA 70802

              (225) 389-3084

              BBB records show a license number of P03177A for this business, issued by Louisiana Department of Environmental Quality

              These agencies may include:

              Louisiana Department of Environmental Quality

              602 N. Fifth St

              Baton Rouge LA 70802

              (225) 219-3953

              https://www.deq.louisiana.gov/

              Type of Entity:
              Corporation
              Number of Employees:
              390
              Alternate Business Name
              • Price LeBlanc Lexus
              Contact Information

              Principal

              • Mr. Brent LeBlanc

              Customer Contact

              • Mr. Brent LeBlanc
              • Ms. Nancy Bondy
              • Mr. Johnny De Armond, General Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/06/2023

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I purchased a 2023 Lexus RX in early March. While I was signing paperwork, their technology consultant was demonstrating the car’s features to my wife. When I joined them after completing the purchase, I asked for my second key fob. That was when I was notified the car was being delivered with only 1 set of keys. They explained that this was due to chip shortage. But Lexus would provide the second key fob at no charge. I would be notified between May 15 and June 30 when to come in. This is July 7th and still no communication. Having 1 set of keys for a car used by 2 adults is a huge inconvenience. When I heard about receiving only 1 key fob, I immediately went back in the dealership to complain about not being notified of this problem BEFORE I signed the purchase. I was told thus was an “oversight “ by the salesperson. However another member of my family also purchased a 2023 Lexus RX about 45 days later and got the same treatment. He was not informed about only one key until after he signed the purchase agreement. This is an unfair trade practice as well as deceptive behavior. Replacement key fobs are available at the dealer now for an extra $400. You only get the no charge key fob IF you wait for Lexus to provide it. And who knows when this will occur. Other potential buyers need to be made aware of this deceptive practice. Had I been informed of this issue I would have bought another make vehicle.
              Read More
              Read 4 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Julian L

              02/19/2024

              “BUYER BEWARE” These people will squeeze every penny they can out of you. They took our new Wagoneer which I loved for almost nothing… But my wife didn’t like because she said it was to big so we paid over sticker for the RX350. Because my wife really wanted that SUV. We couldn’t come to an agreement because they wanted more and more cash down and the salesman even showed me a stack of folders and basically told us “ I have people in line that would love that luxury edition Rx 350” and of course that played on my wife’s emotions and created urgency in her mind. She was a nervous wreck over this suv. I felt pressured into buying this vehicle and we were lied to about the delivery of the vehicle. It was supposed to be in our driveway for Christmas “Lexus December to remember” that never happened we didn’t get it until the end of January, all in all I was very unhappy about this I just wanting my Wagoneer back. Fast forward to 2024 and we get a letter from PRICE LEBLANC stating that we owe them $1200 so I called them and spoke with someone claiming to be a sales manager keep in mind this is over a year later he said he would call me right back. He called back and said that my warranty was supposed to go to them. Not 10 minutes passes and I received an email from PRICE LEBLANC and it said they would put this in collections in 30 days if I didn’t respond I was floored!!! I’m still receiving threats from them to report me to credit bureaus if I don’t give some collection agency $1600.. I will never buy anything with the name Lexus on it from anyone because of these people not to mention the RX 350 we bought is junk and started falling apart a few months after purchasing it .. Please BEWARE when dealing with PRICE LEBLANC LEXUS. Because if they can get you they will…..

              Local BBB

              BBB of South Central Louisiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.