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Find a Location

LG Foundation & Repairs, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLG Foundation & Repairs, LLC

    Foundation Repair

    Current Alerts For This Business

    Licensing:
    BBB confirmed that LG Foundation & Repairs, LLC had not obtained a necessary license from Louisiana State Licensing Board For Contractors. BBB encourages you to contact the following agency or agencies to confirm this information: - 2257652301
    Pattern of Complaint:

    BBB files indicate that this business has a pattern of complaints concerning unanswered complaint issues pertaining to repair issues, refund and exchanges issues and guarantee or warranty issues. On April 28, 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. BBB received a pattern of consumer complaints alleging the company:

    ·         Consumers have paid in full for jobs to be completed and the business does not show up to start or complete the job.

    ·         The business has done the job, but it was done incorrectly or not finished and cannot be reached to have it completed.

    ·         Consumers are having repair issues that are under warranty, but they are unable to contact anyone at the business.

    As of May 22, 2023, BBB has had no response from the business.

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    LSLBC Case 2023-0350-01

    Consideration of an alleged violation for acting as a contractor to perform work without possessing a Louisiana State contractor’s license at 3405 Lylac Lane ($8,500.00), Bossier City, Louisiana. La. R.S. 37:2158(A)(1).

    On September 20, 2023, the business Louisiana State Licensing Board for Contractors found the business to be in violation and the business was assessed an administrative penalty of the maximum fine plus $1000 in administrative cost.

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    LSLBC Case 2023-0748-01

    Consideration of an alleged violation for acting as a contractor to perform work without possessing a Louisiana State contractor’s license 1935 West Jordan Street ($30,000.00), Shreveport, Louisiana. La. R.S. 37:2158(A)(1). 

    On September 20, 2023, the business Louisiana State Licensing Board for Contractors found the business to be in violation and the business was assessed an administrative penalty of the maximum fine plus $1000 in administrative cost.

    See all additional business information

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This business is a foundation repairs contractor and also offers power washing, gutter & drain work, drywall - hanging and finishing, painting, and concrete work.

    Business Details

    Location of This Business
    2613 Rosedale Pl, Bossier City, LA 71111-3458
    BBB File Opened:
    1/8/2018
    Years in Business:
    7
    Business Started:
    2/23/2017
    Date of New Ownership:
    4/18/2018
    Business Incorporated:
    2/23/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • R & L Foundation Repair, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Luis Gonzalez, Owner
    Contact Information

    Principal

    • Mr. Luis Gonzalez, Owner

    Customer Contact

    • Mr. Luis Gonzalez, Owner

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I entered into a contract with LG Foundations and repairs to enclose a patio. This was my second time working with him. First job went smoothly (extending patio concrete slab). Enclosing the patio was a bigger job. The contract was signed 10/11/2022 to start within 4-5 days, I paid half of the cost as a down payment (that was not a smart thing to do). The start date bounced back and forth because of weather or the crew was catching up on another job. This went on through the new year. I thought I would have an enclosed patio by Thanksgiving. After the new year my calls were not answered, voice mail and text message responses were not answered. He left a voice message sometime in February 2023 (a Thursday) that said he would be out on Tuesday. I thought, "great, I am finally going to get this done". Unfortunately rain chances were high everyday the next week. That was the last I heard from him. All messages and calls, were ignored.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    mario G

    1 star

    11/09/2023

    Luis was contracted to do my roof. Had issues from the start. I have roof damage only have a year. They are not taking my calls for warranty consideration. DO NOT USE.

    Local BBB

    BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

    BBB Reports On

    BBB reports on known marketplace practices.

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