Business ProfileforRustic House Furniture

In November I bought a piece of furniture from Rustic House-*********. At the time of purchase, I noticed one of the hinges was not functioning correctly. The salesman, who actually said he was the owner placed an orange sticky note on one of the doors and assured me it would be repaired prior to delivery it was an easy common fix. I was buying a color that was discontinued and it was the last floor model. I was contacted a few days later and given an early December delivery date. When the furniture was delivered, the driver noticed a piece of the wood broken and before offloading wanted to make us aware. I made arrangements to have someone there while I was at work. We rejected the furniture and asked for something not broken or pieced together. I was contacted by their office and they told me they would have to order me a new piece and it would be a few weeks. I told them that was fine which they replied the color I purchased was no longer available and asked if I would accept another color which I had no problem with. After a few weeks I called for an update they said it would be after the holidays as their truck was delayed arriving. Fast forward to now almost the end of January I finally receive a date for my new piece. I get a call they are ahead of schedule so I had my mom meet them there while I rushed home from work. Once again the furniture was broken and the exact same they delivered to me before. We even found the original orange sticky note. The delivery guys tried to repair it best they could and said they would report it. I was in contact with the office and they offered to have someone out on the following Monday with something new but I was not missing work again. That Monday I get a call they are almost to my house which I never agreed too. I was apologized to and exchanged text back and forth with the office. Last communication from them was on January 27th where I was told they were working on it I called in ***************** still no return call