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Business Profile

New Auto Parts

Blower Motors Plus, LLC

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Type

  • Initial Complaint

    07/09/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I ordered online and made payment for the price listed on line. The merchant the reached out and told me that price was incorrect and increased the price 20%. They stated the could ship the part the next day and I would have it in 2-3 days. It has been over a week but has failed to ship. I have tried to reach them via phone, email, and online contact form with no replay. I had to purchase the part from another vendor and have already received. I need this order canceled and refunded.

    Business response

    07/10/2024

    This person is a liar.  We do not wish to comment any further on this transaction.  His terrible childish attitude is why we never shipped the pump.  His payment was also a pre-authorization that was released 2 days ago!  We don't cater to demands and threats.  We were in contact with him the entire time, and he knows exactly what was going on.  He has made up lies.

  • Initial Complaint

    07/26/2022

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    Bought and paid online for a Blower Motor (OrderID ******) for $274.90 US funds on July 21st at 640am. Figured the online says processing and already shipped BUT did not provide tracking number. Left several messages on their website messaging, plus a couple phone messages and couple of emails looking for A- tracking number or B- refund. ALL to no avail as they have NOT ANSWERED anything for last 5 days. Please help get my money back. BTW............ I should have looked on here FIRST

    Customer response

    08/15/2022

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding Blower Motors Plus, LLC has been resolved.

    (By clicking "OK", your complaint will be closed as Resolved.)

    Sincerely,

    *********************

  • Initial Complaint

    07/21/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a golf cart motor the 1st of July and have not received the motor but they have received the money. I have called and emailed numerous times with no response. They received over $900. Can you help with this issue?

  • Initial Complaint

    06/20/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unresolved
    purchased 3 motors on 5/19/22, I have tried to contact them to get an estimate delivery date, emailed and called numerous times, left voicemail and no return calls or email. I have disputed the charge of $2,378.20. I have looked this company up and se others have had issues as well. I was told by another company to be careful this company is not legit. This company needs to be investigated.

    Customer response

    07/14/2022

    At this time, I have been contacted directly by Blower Motors Plus, LLC regarding complaint ID 17449728, however my complaint has NOT been resolved because:
    I have attached their letter, we ordered pumps elsewhere and disputed the charge. This is terrible business/customer service. 

    In order for the BBB to appropriately process your response, you MUST answer the question above.

    Sincerely,

    ******* *****

  • Initial Complaint

    03/25/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unresolved
    I placed an online order for a vacuum motor. My credit card has been charged and no product has been shipped. I have sent numerous emails and placed many phone calls. Although the website promises a response within 24 hours non is given. No one answers the phone at any time either. It is just a scam that I should have been smarter than I was to fall for.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

B

This business is not BBB Accredited

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Contact Information

P.O. Box 2012

Jefferson, LA 70004

Visit Website
(800) 887-3901

Customer Complaints Summary

5 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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