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Find a Location

Don's Automotive Group Headquarters has 1 locations, listed below.

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    Business ProfileforDon's Automotive Group Headquarters

    Auto Accessories

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers vehicle inspections, vehicle maintenance, brake service, preventive maintenance, batteries, engine diagnostics & performance, diesel work, cooling system repair, wheels, tires, lift kits, leveling kits and paint & auto-body repair.

    Business Details

    Location of This Business
    6902 Johnston St, Lafayette, LA 70503-6302
    BBB File Opened:
    12/9/2016
    Years in Business:
    19
    Business Started:
    12/15/2004
    Business Started Locally:
    9/1/2015
    Alternate Business Name
    • DW Accessories
    • DW Service
    • DW Paint and Body
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    7:00 AM - 12:00 PM
    Business Management
    • Tony Aucoin, Manager
    • Lance Leblanc, General Manager
    Contact Information

    Principal

    • Tony Aucoin, Manager

    Customer Contact

    • Donald Mendoza, Owner
    • Tony Aucoin, Manager
    • Marshall Brooks, Business Manager
    • Lance Leblanc, General Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased a 2019 toyota tundra on august 5th 2022. the truck is now in the shop being repaired. i cant get a straight answer on what is going on but i know they are having to do stuff to make certain parts fit which i am sure will mess up the vehicle in the long run. i have been without my truck for three days and they tell me they can't help me with a vehicle till mine is repaired. I have to pay out of pocket for a loaner that i can't afford. i spent over 50 grand on the truck. They ae trying to resolve the issue but the work that they are doing will more than likely hurt the truck in the long run. This is not the first time with me as a customer or other customers.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving Acadiana

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