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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Collections Agencies

Rauch-Milliken International, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Rauch-Milliken International, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Rauch-Milliken International, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 16 total complaints in the last 3 years.
    • 5 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/11/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 8th 2024 at 11:42 AM, **** ******** contacted me and left a voice mail about a debt I owe Genuine Parts, ****, on behalf of *********************. The reference number assigned to the delinquent balance is ******. ********************* hired me as a bookkeeper in June 2018 at minimum wage. I was getting paid by the hour as I was there full working full time Monday to Friday, 7:30 to 5:00. I was never a partner nor stake holder. My name was listed a point of contact for ***************. ********************* was poorly managed by the owner that he never paid his bills. I left the company in December 2022, after being fed up with the organization style led by the CEO. **** ******** called me and threatened to sue me for someone elses debt. **** ******** called me concerning about a debt I do not feel I owe to a corporate for a company that I left 2 years ago and now are using strong arm and bullying tactics and threats against me. I wish to be removed from the contact list as I have to relation or association with *********************. Thank you

      Business Response

      Date: 12/02/2024

      Please see attached

    • Initial Complaint

      Date:08/06/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This person is out of control calls people trying to collect a debt but is very rude cusses at people and is very direct and rude this is not the way to do business

      Business Response

      Date: 09/03/2024

      Please see the attached response.

    • Initial Complaint

      Date:07/31/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has harassed us. They said we are not willing to work with them on a debt but when we said we would make payments they threatened us more. We are in a Natural disaster area approved by PRESIDENT ***** AND OUR BUSINESS IS SHUT DOWN *** HASN'T OPENED IN 5 WEEKS BUT YET THEY ARE DEMANDING WE MAKE THE FULL PAYMENT. They have no ***** or understanding what we are going through with the floods and Fires In ******* **********. No tourist no money and they have threatened to seize our bank accounts and properties ect. I offered to make small payments and they refused. This is not America ... They need to be shut down for their behavior.

    • Initial Complaint

      Date:06/18/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The ***************** has called me once and emailed me once this morning concerning a debt I do not feel I owe to a trucking company that I left over a year ago and now are using strong arm and bullying tactics and threats against my person

      Business Response

      Date: 07/02/2024

      Please see the attached response.

    • Initial Complaint

      Date:04/08/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      RMI reached out to me yesterday threatening to *** over an unpaid balance to WeWork that I definitely do not owe. My Company and WeWork's employee's at the office agreed to end my membership in July, *************************** my company's industry. I paid them an early termination fee in exchange for ending my membership and allowing them to re-sell the work space that my membership reserved. 5 Months later WeWork is trying to collect an amount equal to the remaining months in my membership past July 2023. I explained that the last invoice provided to me shows an early termination fee and that my access to the online portal was removed thereafter and that I owe them nothing. They claimed that was a "mistake", which is not my problem.. There's zero % chance I would agree to pay them the remaining months of my membership AND allow them to re-sell that space to someone else, that's ridiculous.

      Business Response

      Date: 04/23/2024

       

      I am still in the process of gathering more information from my client to answer the above reference BBB Complaint.  I should be able to respond by April 30th 2024.

       

      Thanks

       

      ***********************
      Rauch-Milliken International, Inc.

    • Initial Complaint

      Date:02/22/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received several emails and collections letters from this company. For an account that was already paid for. When I contacted them after receiving a second threatening letter regarding being personally sued. I contacted the company a second time speaking with *********************** for a second time and stated that the account was already paid for. She stated that the company just notified them of it. When I asked about their authority to collect in ** she simply hung up the phone. I am requesting their information pertaining to the right to collect in ********. So I can forward a complaint to the the ************************* and ** Attorney General for violating policies that are applicable in ************** regarding legal action against this company.

      Business Response

      Date: 02/26/2024

      Please see the attached response.

    • Initial Complaint

      Date:01/29/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *************************** contacted me on behalf of Dex/*****, for an outstanding bill the Thryv claims I owed them. I have tried to settle this with ***** for the past year and a half, but never received any direct response. Meanwhile i have been receiving harassing emails and threats of being taken to court, and all I am asking for is an explanation of the total fee that they are charging me. I am paying the fee because I am 80 years old, I do not have the time or energy for any of this any longer. I suspect that they know this and that is why they are so persistent to the point where it has become threatening. I have asked multiple times for a breakdown of the charges and late fees (which I feel I should not be charged, because again, the ************ itself never replied to my many emails and certified letters that I sent) that I supposedly am now responsible for over a period of many months, when this could have possibly been resolved if they had had the basic courtesy to reply to me in the first place. instead, they had someone at *************************** send the most unkind and awful emails I have ever seen in my life.

      Business Response

      Date: 02/06/2024

      Please see the attached response.

    • Initial Complaint

      Date:01/12/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *************************** International has continued to contact me both by phone and email, despite written letters for no contact, since September of 2023. They claim they I owe a balance of $1,055.57 to WeWork, however, the invoices they have supplied as proof of the debt have all been paid in full directly to WeWork when the invoices were due. On top of this, *************************** International, has even provided a document titled "Journals" in their emails that is from WeWork, that clearly displays the card numbers and monies paid on the invoices they are submitting to me as proof of valid debt. The invoices in question are included in a seprate document, and are dated beginning May 2023 and go back to September 2021. Bank records and card transactions were mailed to *************************** International, along with a letter of no contact back in October 2023. Furthermore, I have never received any notification from WeWork directly regarding this alleged debt. The last communication I've had with WeWork was over a May 2023 invoice stating I owed $277.79. I emailed WeWork explaining why I did not owe the balance because they ended to agreement May 1st, and I did not owe any money for **** WeWork did not respond to my email in May 2023, or in the months after, but they did stop sending me notices to submit payment for the May 2023 invoice. Along with this complaint, I am submitting copies of the documents *************************** International keeps providing me as proof of valid debt. As you can see, the invoices listed in one document, coincide with the debit and credit card payments made to WeWork in the second. So how they are using this as proof of debt is beyond me.Despite my requests, *************************** International has continued to contact me via email and phone, harassing me and threatening to *** if I do not make payment on this debt. I have always maintained that this debt was invalid. As such, I will be filing with the *** and the GA Attorney General.

      Business Response

      Date: 01/24/2024

      Hi ******,

       

      Pursuant to the above referenced complaint, the complainant contacted our office to negotiate a settlement.  It should be completed by January 30th, 2024.

      Please allow me to formally answer the complaint by January 31st, 2024.

       

      Thanks, ***

      Business Response

      Date: 02/06/2024

      Please see the attached.

    • Initial Complaint

      Date:10/27/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was contacted by this company which appears to be working in tandem with a company called Thryv. I have never heard of any of these companies and I do not owe either of them money. I believe that they may be working in tandem with each other in order to go after and exploit small businesses. After looking at reviews of both companies, I believe they should both be criminally investigated for fraud.

      Business Response

      Date: 11/02/2023

      Please see the attached.

    • Initial Complaint

      Date:06/27/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Another company, that no longer exists, owes a company money. They call and threatened to *** me for someone else debt.

      Business Response

      Date: 07/03/2023

      We don't have this person in our records.

    Rauch-Milliken International, Inc. is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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