ComplaintsforSouthern Credit Recovery Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I want no more contact from these people. They double call, I try to answer and nobody says anything.Business response
08/08/2024
I cannot locate an account for this consumer. I will need more identifying information in order to respond, such as the *** number on correspondence he may have received from this company.
There is another company operating under the name of Southern Credit Recovery, LLC. *********** is Southern Credit Recovery, **** Is consumer sure he has the
correct company?
Initial Complaint
05/14/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I'm not liable for this debt with **************************, i do not have a contract with SOUTHERN CREDIT RECOVERY, they did not provide me with the original contract as requestedBusiness response
05/20/2024
Since we weren't provided with a patient or SCR account number we wish to
respond as follows:
We found a recent account bearing patient # *********** for *************************** in the amount of $993.81 for a service date of 08/14/2023. Within days of
the account being placed with the agency for handling, it was recalled by the Hospital. It is no longer being handled by SCR, Inc.
The account has not, and will not, be reported to any of the credit reporting agencies.
If this is not the proper account, we will need further identifying information in order to answer this complaint.
Initial Complaint
12/26/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I AM NOT LIABLE FOR THIS DEBT SOUTHERN CREDIT RECOVERY I DO NOT HAVE CONTRACT WITH SOUTHERN CREDIT RECOVERY THEY DID NOT PROVIDE ME WITH THE ORIGINAL CONTRACT AS I REQUEST.Initial Complaint
09/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with Southern Credit Recovery. I do not have a contract with Southern Credit Recovery, they did not provide me with the original contract as I requested.Business response
10/02/2023
****************** is correct in that she does not have a contract with ********. We are handling an account on behalf of a medical provider that dates back to 2021. In our initial contact with ******************, she stated that she was out of work on medical leave and could not pay the bill at that time. We have not heard from her since that time. We received an ACDV and verified that the account was still open. It is listed with *********** as "disputed".Initial Complaint
10/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with lsu healthcare network and i do not have a contract with southern credit recovery plus they did not provide me with the original application like i askedBusiness response
10/07/2022
We previously replied to a complaint filed by ************** regarding this matter. Validation of the account was sent to him at this time.
The account remains as disputed with the credit bureaus. ************** is correct in saying he doesn't have a contract with SCR. We are acting agents on behalf of LSU Healthcare Network who provided the original services to ***************
Initial Complaint
09/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I'm depressed and suicidal after dealing with the unauthorized use of my personal information. Which resulted in this unauthorized item on my credit report. I sent letters over 30 days ago and they failed to get back with me with sufficient validation. This account violates the ***** and must be deleted immediately because those are serious violations and I could be compensated for them.Business response
09/14/2022
This account is a duplicate of a complaint previously handled from the credit bureaus. Due to the nature of the complaint being a identity theft, it has previously been removed from **************** credit disclosure. Additionally, the account is now time barred due to its age.
************ has been notified as of May 14, 2022 that the account has been deleted from his disclosure. We consider this matter as closed.
Initial Complaint
06/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
As a third-party intervener this company has negatively impacted me as a consumer. Pursuant to federal law They have committed fraud and several violations of the ***** and TILA. They are now threatening me for an alleged debt that they claim I owe. I never received a Material Disclosure of any of the information that was supposed to be provided to me. they have taken an unfair advantage of me as a consumer, and they should be held accountable for deceiving me and not validating the debt. They have not validated anything; they have ruined my character and general reputation by reporting erroneous information on my consumer report and included a symbol on the contents of the envelope for the mail courier or any person affiliated with the postal service or comes in contact with the envelope that alleges I owe a debt. Theyve act as if they are unaware of what I am requesting or that the law does not apply to them and I've included evidence and proof.Business response
06/27/2022
In order to investigate and reply to this complaint, I must have further identifying information to locate the account in our data base. An SCR number, or other account number, or amount of the account would aid us in finding it.
Upon receipt of this information, we will gladly address any issues of concern.
Initial Complaint
06/10/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have a dentist **** that being handled by *********** out of ******, ******** they are *** for a **** that over the 2 years limit. That limits of being *** for medical bills in ********.Business response
06/13/2022
This is Southern Credit Recovery, ***** registered trade name ********., located in ********, *********. I believe that *********************** is contacting the wrong company. The ******** location is our only location.
Initial Complaint
04/11/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
15 U.S.C **** section 602 A. States I have the rights to privacy 15 U.S.C **** section 604 A section 2. It also states a consumer reporting agency cannot furnish a account without my written instructions 15 U.S.C **************************************************************************************** the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debtBusiness response
04/11/2022
I'm not sure that I understand the complaint being made by ****************** other than he thinks he can't receive communication regarding his accounts. Our business is operated in full awareness of the ***** regulations regarding privacy. Upon receipt of further information concerning the complaint, I will gladly conduct an investigation.Initial Complaint
03/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Iam a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The ************************* which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act.1. SOUTHERN CREDIT RECOVE $ 451 Acct # *********Business response
03/15/2022
After reviewing the complaint and the information on the accounts the accounts will be deleted. We take identity theft as an important issue and handle it accordingly.
The information provided with the complaint from Spectrum has nothing to do with the accounts handled by this office.
Business response
04/22/2022
I don't understand the response that consumer rejects our offer. We did not make an offer. We are acting in compliance by removing any and all information reported to *********** regarding the alleged account of **************. The proof he has submitted is acknowledged and accepted.
Again, the documents forwarded with his original complaint from Spectrum has nothing to do with Southern Credit Recovery, Inc.
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Customer Complaints Summary
11 total complaints in the last 3 years.
4 complaints closed in the last 12 months.