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ComplaintsforSouthern Credit Recovery Inc
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Complaint Details
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Initial Complaint
11/02/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This company has been collecting $50 every two weeks and stated that a monthly report is sent to the client (***********************) monthly, but the hospital states that no correspondence has been made and I still owe the original balance. As of now Im unable to see my gynecologist because its showing that I have an unpaid balance on my account.Business response
11/04/2021
******************** is correct. She is paying on her account as agreed. However, the account is for hospital services, not doctor services. We checked with the hospital on November 3rd and verified that their balance matches ours' which is lower than the original amount due to payments.
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Customer Complaints Summary
11 total complaints in the last 3 years.
4 complaints closed in the last 12 months.