Business ProfileforChateau New Orleans Bed and Breakfast

I booked this stay in January 2024. I had initially inquired about changing the dates by one night. I could not get an answer after several emails and after expressing my concern with the legitimacy of this company, they said someone would be in touch ASAP. I then reached out again about getting access to my rental info since there was no portal in which I could access my rental info. Again, no response. I finally heard back from them when my second payment didnt process. They stated the property was in high demand and would be released if I didnt call with payment info. I again asked them for proof of their legitimacy before I paid another payment. No response. I then received a text with no introduction, just that my payment didnt go through. I repeated my concerns, asking for a copy of the cancellation policy and my rental agreement. After no response, and several texts regarding my concern that this was actually a scam, I get a sorry about that response. I asked if they could convert my booking to a legitimate rental platform like AirBnb that I would feel more comfortable with and my rental rules and info would be transparent, and my second payment could go through a legitimate platform. Again, no response. They currently rent their property through Airbnb with the latest review being May 2024. If they currently use that platform, why couldnt they convert the agreement to that platform to ease the anxiety of their renter? I am now scrambling to find a new rental for my friend and myself. This is either a scam or wildly unprofessional for a property management company. I have no faith in making a second payment, and likely losing out on $1993 in total. And THEN having to still book a new stay. I am not simply trying to get out of a booking, I just dont trust them based on the lack of communication Ive received and unanswered questions.