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Find a Location

Touro Infirmary has 1 locations, listed below.

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    Business ProfileforTouro Infirmary

    Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1401 Foucher Street, New Orleans, LA 70115
    BBB File Opened:
    7/17/1975
    Years in Business:
    170
    Business Started:
    1/1/1854
    Alternate Business Name
    • Touro At Home
    Additional Contact Information

    Fax Numbers

    • (504) 897-8769
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/21/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I went to Touro 3 times with a major HIB infection. My throat swole close twice. 2 time I did not see a doctor only nurses, and I was misdiagnosed with strep despite testing negative and advocating for a second look. Nurses were cruel and condescending and I was only able to treat my HIB after a urgent care diagnosed me with proper testing. With this diagnosis they advised me to go to hospital. I again did not see a doctor and nurses were extremely condescending and tried to tell me to leave because HIB , haemophilius influenzae B is spelled similar to the flu, influenza, despite me assuring them its a bacterial infection and i was advised to go to hospital.After these visits to Touro I am getting bills on top of my hospital bills from institutions such as ***** that are I think from the doctors I never saw but I do not understand these additional charges. I also have no providers listed on my discharge papers or anywhere in the system when I called to let Touro know because the repeated misdiagnosis was very dangerous to me, and very dangergous to the young children in my life as I was repeatedly told I wasn't contagious and to return to work and normal.

    Customer Reviews

    0 Customer Reviews

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