Business ProfileforLevel Home Foundation Repair, LLC

On 10/10/23 I hired this company to replace rotten wood and relevel my entire foundation spanning 28ftx60ft. I chose them because they stated that I would not owe anything until the job was completed correctly, they use solid concrete blocks for piers that sit on 16x16 concrete pads with steel plates for shims, and they offer a 5 yr warranty. After 3 visits here for corrections, my home is more unlevel and unstable than before they started. You can see in the post repair inspection report, there is rotten wood still present and the frame underneath and floors inside are visibly unlevel. They used random blocks and old wood that was found around the house. There are sunken and leaning piers without any pads under them causing the outside beams to twist and walls to lean. They did not replace the 20ft of beam on the back of the house that was quoted. They removed subfloor support braces on the outside walls and did not replace them. They shimmed on TOP of some joists. The entire level job was done with a 4ft hand level by placing it in random spots on top of the flooring in the home, a method not capable of leveling the actual frame of a 60ft home. The subfloor is so much higher than the center wall in my den that my TV stand is leaning back and propped against the wall. There are 40 joists that are rotten and crumbling, making it impossible to level the home without repairing the bad joists first. The frame of my home is now in a bind and so twisted that the back door will not open, and I have nails poking through from the ceiling and walls. They didn't provide the quality or services they sold me. My home is NOT LEVEL, and they did NOT use the materials that they represented. See pics. I accept that this was a more complicated job than they expected, but it's unethical to keep my money and leave my home unlevel and structurally unstable. I have agreed for them to keep $500 for materials/gas, but it's only fair to refund the remainder to maintain their INTEGRITY.