Business ProfileforZwicker & Associates, P.C.

On April 16, 2024 I called because I was a few weeks late on my March 2024 payment, told the representative I was going through a financial hardship because I still didn't have a job but I'm trying to make the payment. Rep said I could do $200 for 3 months, still owing the original amount, adding an extra month to the original payment plan to make up for it the lowered 3 months. Agreed this would be helpful to me. A few days later I received a letter confirming my new payment plan to pay $200 on April 29th, 2024 - June 29th 2024, then basically going back to almost the normal original payment plan with the same original total, added an extra month. I made the $200 payment April 29th. May 3rd 2024 I called because I received another letter saying they sent the new payment plan to the court and that since they filed that I have to pay an extra $324.63. This extra fee was never previously mentioned with the new payment plan. Why would I call going through a financial hardship to lower the payments for just 3 months, still paying the original balance, just to get an extra $324.63 added to my total? You already tacked on originally over $300 in court filing before the original payment plan was set up, but now you filed a 2nd time even though I've been making the payments. I called May 3rd 2024 asking to talk to someone about the letter I received with this new $324.63 in court filing / service fee added on. All of the reps said they couldn't help me, told me I'd have to ask for legal advice from their attorney. The 3rd representative I spoke with said all of the attorneys were busy. I asked to receive a call back. She said she'd send it over, but her advice was to get my own attorney to ask them questions about the letter because she said she didn't know if their attorneys would get back with me within 7 days. They have not reached back out to me in over 3 weeks. I need this resolved because I did not consent to this 2nd $324.63 in court filing/service fee.