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Business Profile

Bank

OneUnited Bank

Headquarters

Reviews

This profile includes reviews for OneUnited Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OneUnited Bank has 6 locations, listed below.

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    Customer Review Ratings

    4.51/5 stars

    Average of 454 Customer Reviews

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    Review Details

    • Review fromKell L

      Date: 05/02/2025

      5 stars

      Kell L

      Date: 05/02/2025

      Keep up the good work yall at oneunited bank thanks for standing out amongs all

      OneUnited Bank

      Date: 05/05/2025

      Thank you for your feedback! We appreciate your support and are proud to stand out thanks for banking with OneUnited!
    • Review fromJerry P

      Date: 05/01/2025

      5 stars

      Jerry P

      Date: 05/01/2025

      Well, Im just starting off with them. I had a question went to the chat and so far so good.

      OneUnited Bank

      Date: 05/05/2025

      Thank you for your feedback! We're glad your experience has been positive so far and appreciate you choosing OneUnited!
    • Review fromSharon A

      Date: 05/01/2025

      5 stars

      Sharon A

      Date: 05/01/2025

      Loving the professional customer service and being treated with dignity and respect!

      OneUnited Bank

      Date: 05/05/2025

      Thank you for your feedback! We're glad youre enjoying professional service and being treated with dignity and respect. We appreciate you banking with OneUnited!
    • Review fromGWENDOLYN B

      Date: 04/30/2025

      5 stars

      GWENDOLYN B

      Date: 04/30/2025

      FIRST IMPRESSION is a lasting impression! Thank you! Customer Friendly, **************** Voice, Easy to Communicate, Realatable, Understanding, Knowledgeable, Professional! Feels good speaking to someone who exemplifies my culture??????

      OneUnited Bank

      Date: 05/05/2025

      Thank you for your feedback! We're glad your first impression was positive and that our team provided friendly, professional, and relatable service. We appreciate you banking with OneUnited!
    • Review fromCamella S

      Date: 04/29/2025

      5 stars

      Camella S

      Date: 04/29/2025

      Your customer service staff are knowledgeable, courteous, helpful and kind.

      OneUnited Bank

      Date: 04/30/2025

      Thank you for your feedback! We're glad to hear our customer service team has been knowledgeable, courteous, and helpful. We appreciate you banking with OneUnited!
    • Review fromGeorge M

      Date: 04/29/2025

      5 stars

      George M

      Date: 04/29/2025

      Always courteous and professional when I'm in need of their expertise.

      OneUnited Bank

      Date: 04/30/2025

      Thank you for your feedback! We're glad our team is always courteous and professional when you need support. We appreciate you banking with OneUnited!
    • Review fromAngel G

      Date: 04/28/2025

      5 stars

      Angel G

      Date: 04/28/2025

      Made a great decision by joining One ******************.

      OneUnited Bank

      Date: 04/29/2025

      Thank you for your feedback! We're glad you made the decision to join the OneUnited Bank family we're happy to have you with us!
    • Review fromVELORIA J

      Date: 04/18/2025

      5 stars

      VELORIA J

      Date: 04/18/2025

      GREAT ****************** My girl was VERY patient, kind and helpful. She was a delight !

      OneUnited Bank

      Date: 04/21/2025

      Thank you for your feedback! We're glad you had a great experience and that our team member was patient, kind, and helpful. We appreciate you banking with OneUnited!
    • Review fromTawn S

      Date: 04/17/2025

      5 stars

      Tawn S

      Date: 04/17/2025

      Great customer service, with the expertise that I was looking for thank you

      OneUnited Bank

      Date: 04/17/2025

      Thank you for your feedback! We're glad our team provided the service you were looking for. We appreciate you banking with OneUnited!
    • Review fromMichael C

      Date: 04/16/2025

      5 stars

      Michael C

      Date: 04/16/2025

      The customer service representative was impressively professional, remarkably knowledgeable, and exceptionally helpful.

      OneUnited Bank

      Date: 04/21/2025

      Thank you for your feedback! We're glad our representative was professional, knowledgeable, and helpful. We appreciate you banking with OneUnited!

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