About
Overview
BBB Accreditation & Rating
Aura is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Rating
A+Reasons for rating
- Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
About This Business
Aura provides comprehensive digital safety services, including identity theft protection, antivirus software, VPN, spam call protection, and parental controls. The company assists clients by monitoring online activities, alerting them to potential threats, and helping manage their digital presence. Essential features include credit monitoring with credit lock, online privacy assistance, and suspicious transaction alerts. Aura enhances user privacy by removing personal information from data brokers and enabling safe exploration for children through features like cyberbullying protection. Users can manage their passwords securely with Aura's password manager. The business provides services to residential and commercial customers.
BBB Accredited Since: 7/19/1996
Years in Business: 30
Business Details
- BBB File Opened:
- 6/14/2023
- Business Started:
- 5/19/1995
- Business Started Locally:
- 3/24/2022
- Business Incorporated:
- 9/15/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Aura Company
- IdentityGuard
- Aura Pango
- UltraAV
- Betternet
- Aura Sub LLC
- Pango Group
- Pango Group, Inc.
- Business Management:
- Mr. Hari Ravichandran, Founder/CEO
- Neill Feather
- Number of Employees:
- 500
Additional Contact Information
- Principal Contacts
- Mr. Hari Ravichandran, Founder/CEO
- Neill Feather
- Customer Contacts
- Ms. Enriqueta Jara-Almonte, Call Center Manager
- Additional Phone Numbers
- Other Phone: (855) 993-3061
- Other Phone: (617) 322-0291
- Other Phone: (833) 552-2123
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Program Participation
- BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors. - Business Categories
- Cyber Security, Computer Software, Network Security
Latest Reviews
Candace P
"****! Paid money and cannot get return." ... Read full review
Lori C
"Avoid at all cost. Complete rip off." ... Read full review
Paul L
"Deceptive and dishonest practices. What company doesn't allow a prorated refund these days?" ... Read full review