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Business Profile

Insurance Companies

Blue Cross and Blue Shield of Massachusetts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Companies.

Visit Website(617) 246-5000

About

Overview

Blue Cross and Blue Shield of Massachusetts

101 Huntington Ave Ste 1300

Boston, MA 02199-7611

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Find a Location

Blue Cross and Blue Shield of Massachusetts has 4 locations, listed below.

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    Years in Business: 88

    BBB Accreditation & Rating

    Blue Cross and Blue Shield of Massachusetts is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    How are BBB ratings calculated?

    About This Business

    Blue Cross Blue Shield of Massachusetts is engaged in providing and financing health care services. The firm also administers Medicare A for Massachusetts and Medicare B for Massachusetts, Maine, New Hampshire, and Vermont.  Marketing offices are located in Springfield and Worcester, MA. HMO Blue Centers are located in Agawam, Braintree, Brockton, Chicopee, Framingham, Methuen, Norwood, Peabody, Raynham, and Springfield, MA. Administrative offices are located in Boston, Framingham, Cambridge, Hingham, Plymouth, Quincy and Rockland, MA and Portland, ME. Mr. William C. Van Fassen is the President & Chief Executive Officer of the firm. Any questions or problems should be directed to one of the local customer service offices.

    Business Details

    Local BBB:
    Better Business Bureau in Eastern MA, ME, RI & VT
    BBB File Opened:
    3/26/1938
    Business Started:
    1/1/1937
    Business Incorporated:
    1/1/1942
    Type of Entity:
    Corporation
    Alternate Names:
    Blue Cross Blue Shield And Dental Service Essex Center Dr-
    BC/BSMA
    Business Management:
    Mr. Joshua Hayes, Customer Relations Specialist
    Mr. Kenneth Duckworth, Manager
    Number of Employees:
    5800

    Additional Contact Information

    Principal Contacts
    Mr. Kenneth Duckworth, Manager
    Customer Contacts
    Mr. Joshua Hayes, Customer Relations Specialist
    Fax numbers
    Primary Fax: (617) 246-3616
    Additional Phone Numbers
    Other Phone: (617) 246-8492
    Other Phone: (312) 297-5899
    Other Phone: (617) 224-8490
    Other Phone: (781) 322-6572
    Other Phone: (508) 460-1585
    Additional Websites
    Website 1
    Social Media

    Additional Information

    Other Resources
    Massachusetts Division of Insurance
    1000 Washington Street
    Boston MA 02118
    Phone Number: 617-521-7794; 877-563-4467
    https://www.mass.gov/orgs/division-of-insurance
    Business Categories
    Insurance Companies

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    BBB Reports On: Known Marketplace PracticesOverview of Ratings

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