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Business Profile

Military Gear

Tactical USA

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Tactical USA's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tactical USA has 3 locations, listed below.

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    Customer Review Ratings

    1.05/5 stars

    Average of 111 Customer Reviews

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    Review Details

    • Review fromAdam R

      Date: 02/24/2025

      1 star
      If I could leave no stars I would. I was told today, after a year of paying for what I thought was firearms insurance, that Because you purchased something from our website you were automatically enrolled in our free membership. I proceeded to ask how $59.99 a month is free, to which I was told they didnt receive proper notification that I did not want the membership. Needless to say I notified my bank AND the scammer company that I NEVER agreed to pay them for a service I would not use and I disputed the charges. Hopefully this will help at least one person to NOT get scammed by this crooked organization. Im pretty sure I got shafted because I bought ammo from them but hopefully I get my stolen money back.
    • Review fromSean Y

      Date: 12/02/2024

      1 star
      Tactical... What a phrase. I am very disappointed that this company was allowed to take advantage of folks like this. I have read story after story of what I have even gone through. It is just sad and disappointing. Paying months for a "subscription" that either was promised something and never got, or promised and just never authorized. How is that even possible? I have contacted my credit card company... and after 2 years they finally put another block on these folks.Tactical USA is another company I am dealing with. I am beginning to wonder if ANYTHING labelled "Tactical..." is nothing but a scam. They don't even deserve a "one star" rating.Just a reminder, this is not slander nor malicious statements... They are true and accurate according to my personal accounts and experience.These folks CANNOT and will not charge folks for something and yet not deliver anything. It is a a shame and disgrace!
    • Review fromholly V

      Date: 11/04/2024

      1 star
      This retailer will not stop sending me ridiculous emails for ridiculous products. To my knowledge, I never signed up with them or opted in. I have alerted my email carrier to treating this as spam or junk -- but Tactical keeps changing the email address -- so they get through the filter. I have also unsubscribed several times AND I have called the ******************************************************* fact, I spoke to ****** and ****** and they were going to "escalate" my complaint with the *************** to eliminate my email address from their list. Still these ridiculous emails continue.
    • Review fromDoug W

      Date: 10/01/2024

      1 star
      Have billed my credit card for several months and I have received nothing nor have I ordered anything. It is 59.95?a month. I canceled the card to stop it. Scam. Run away.
    • Review fromZack I

      Date: 08/11/2024

      1 star
      Terrible company. DO NOT BUY ANYTHING. They scam you into a subscription that you never apply for then take $59.95 every month for it. Absolute scam.
    • Review fromRussell P

      Date: 07/22/2024

      1 star
      In check out it says nothing about a subscription, just a "free digital magazine" that you cant remove. They trick you into a subscription that you know nothing about.**** (TacticalUSA)Hello, There's no option to uncheck the free trial online **************** as it is part of the deal. To cancel the free trial subscription is to contact us by phone or email to request cancelation of the free trial subscription before the end of the free trial period. As one-time courtesy, have processed refunds. You will see the refunds of $59.95 hit your account within 3-10 business days from the date of issue or depending on your financial institution. We would like to arrange a callback for you so we can assure you this has been taken care of. Kindly provide your best contact number and time so one of our leads can reach out to you to confirm the resolution. Looking forward to your response. Respectfully,**** Customer Support Specialist **********************
    • Review fromBrendon M

      Date: 05/02/2024

      1 star
      I don't know why I was charged $59.95, I didn't subscribe to anything.
    • Review fromMatthew A

      Date: 04/08/2024

      1 star
      This is a scam and something needs to be done about them. Luckily I realized very early that this is a scam. I ordered a new debit card and set up a stop payment with my bank from this site,
    • Review fromJose J

      Date: 04/07/2024

      1 star
      This is a scam. This company offer to you a product that never qet to you. After tha they charge a subcrition every month for 60.00$
    • Review fromKenny T

      Date: 03/28/2024

      1 star
      As many have reported, the knife I received was not the one that was ordered. Then I noticed $59.95 charged from my checking account that I did not authorize. When I contacted the company I was asked to provide a lot of information that should not be needed to find my order. When my order could not be found and I started asking for information about the company I was hung up on. Long story short... avoid this "company" at all costs.

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