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Find a Location

Monalee has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Monalee

      Boston, MA 02210-2641

    • Monalee

      5325 Elkhorn Blvd PMB 7028 Sacramento, CA 95842-2526

    Business ProfileforMonalee

    Solar Energy Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mona Lee provides fast and efficient solar design and installation services.

    Business Details

    This is a multi-location business.

    Find a Location

    Monalee has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Monalee

        Boston, MA 02210-2641

      • Monalee

        5325 Elkhorn Blvd PMB 7028 Sacramento, CA 95842-2526

      Location of This Business
      Boston, MA 02210-2641
      BBB File Opened:
      11/8/2023
      Years in Business:
      2
      Business Started:
      7/1/2022
      Business Incorporated:
      7/19/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 209587 for this business, issued by Massachusetts Office of Consumer Affairs & Business Regulation. The expiration date of this license is 8/27/2025.

      These agencies may include:

      Massachusetts Office of Consumer Affairs & Business Regulation

      501 Boylston Street, Suite 5100

      Boston MA 02116

      (617) 283-3757

      Fax: (617) 9738799

      https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

      BBB records show a license number of 8588 for this business, issued by Massachusetts Division of Professional Licensure. The expiration date of this license is 7/31/2025.

      These agencies may include:

      Massachusetts Division of Professional Licensure

      1000 Washington Street, Suite 710

      Boston MA 02118

      Fax: (617) 7271944

      http://www.mass.gov/ocabr/government/oca-agencies/dpl-lp/

      BBB records show a license number of CS-105447 for this business, issued by Massachusetts Division of Professional Licensure. The expiration date of this license is 3/25/2027.

      These agencies may include:

      Massachusetts Division of Professional Licensure

      1000 Washington Street, Suite 710

      Boston MA 02118

      Fax: (617) 7271944

      http://www.mass.gov/ocabr/government/oca-agencies/dpl-lp/

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      51
      Alternate Business Name
      • Mona Lee Solar
      Business Management
      • Mr. John Carey, Manager
      • Mr. Jonathan Leung, Chief Marketing Officer
      • Walid Halty, CEO
      Contact Information

      Principal

      • Mr. John Carey, Manager

      Customer Contact

      • Mr. John Carey, Manager
      • Mr. Jonathan Leung, Chief Marketing Officer
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Made a required fully refundable deposit of $2,000.00 on May 7 2024 for a solar project I was considering doing with *************** **** Within hours I informed them that I did not want to proceed with the project. In fact at the time I informed them they had not yet drawn the money out my account. I was told that the process was already in place and that in fact the $2,000.00 would be drawn from my account. I was also told I was not to worry because they have a fully refundable policy. That refund might take up to 30 days to get back but again rest assured you will get it back. Today is June 28, 2024 and I still have not received. I have made numerous phone calls and left messages with no return call. On June 20th at 4:37 pm CDT I was able to get through at *************** and speak directly to a representative. ****** told me that my file was marked urgent and that I should expect a refund to my checking account no later than ********. Still no refund. I have also sent numerous emails to two separate contacts at ***************. Again nothing.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Henry S

      5 stars

      06/07/2024

      I purchased dolor from Monalee in the later part of April 24. It is now 7 Jun and the system is in approved and running. I was kept informed all the way through the process and have had no problem reaching them if I had a question. Questions were usually answered that day or by the next morning. I would recommend if you are planning on solar, to get ahold of the company and compare them to other solar companies in price and customer satisfaction.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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