Business ProfileforVantage Deluxe World Travel

In 2021, I paid for an Amazon river cruise. A week before it was scheduled to leave, I had to have heart surgery and cancel the trip. The insurance company gave me a travel voucher, telling me that the cruise company instructed them to do that rather than give a cash refund. In 2022 I rescheduled the Amazon river cruise. At the last minute, they change the itineraries eliminating the entire Amazon river portion. I rescheduled it for 2023. In addition to my $9000 voucher I paid an extra $3000 for upgraded airline. Again a few weeks before travel they eliminated the Amazon river portion. They eventually said I could put the paid portion towards a European river cruise. A month before that cruise, they informed that ****** had been canceled and I could take another cruise close to the same dates, or get a refund of monies paid. I chose the refund. The following week, I received notification of the companys bankruptcy! Ignoring the $9000 voucher, they considered only my $3000 upgrade as money spent. They offered that as a refund, and then later changed it only to a credit with another travel company. That travel company has no itinerary in which I will be interested. There is no offer of cash refund. Therefore I have lost a total of $12,000. I have been in contact with the attorney, general of ************* and the bankruptcy court; however, I dont expect to receive any refunds at all.