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Business Profile

Solar Energy Products

Alternative Energy Store, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Products.

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2 Customer Reviews

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  • Review from Jeffrey H

    1 star

    03/21/2024

    I ordered an all-in-one solar ready power system that was listed as 18.4 kWh in storage capacity. The system delivered contained batteries sufficient only for 9.6 kWh in storage capacity. If I was not happy with the item I was told I must return the 750lb shipment at my expense and pay a 15% restocking fee. A roughly 50% reduction in storage capacity was being treated as my error and not the vendors.
  • Review from Jhoana A.

    2 stars

    01/03/2023

    We have had our solar panels installed since July of 2022 and still no service no one answers when we try to contact them no one answers . And we still have nos service and the solar panels installed paying two bills which is the solar and light because it has not been installed . Not to mention it failed three inspections every-time someone would come check they would say it was fine and it actually wasn't. The city would come out and we would fail inspection

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