Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Laser MD Medspa has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Laser MD Medspa

      400 Franklin St Braintree, MA 02184-5534

    • Laser MD Medspa

      117 W Central St Ste B Natick, MA 01760-4382

    • Laser MD Medspa

      101 Middlesex Tpke # 330 Burlington, MA 01803-4934

    • Laser MD Medspa

      922 Highland Ave Needham, MA 02494-1265

    • Laser MD Medspa

      20 Commerce Way Seekonk, MA 02771-5823

    Business ProfileforLaser MD Medspa

    Medical Spa
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Laser MD Med Spa offers skin rejuvenation, laser treatments, Botox & fillers, body contouring, cellulite treatments, facials & peels, ultherapy and more.

    Business Details

    This is a multi-location business.

    Find a Location

    Laser MD Medspa has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Laser MD Medspa

        400 Franklin St Braintree, MA 02184-5534

      • Laser MD Medspa

        117 W Central St Ste B Natick, MA 01760-4382

      • Laser MD Medspa

        101 Middlesex Tpke # 330 Burlington, MA 01803-4934

      • Laser MD Medspa

        922 Highland Ave Needham, MA 02494-1265

      • Laser MD Medspa

        20 Commerce Way Seekonk, MA 02771-5823

      Location of This Business
      400 Franklin St, Braintree, MA 02184-5534
      BBB File Opened:
      4/16/2020
      Years in Business:
      5
      Business Started:
      6/17/2019
      Business Incorporated:
      6/17/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      100
      Business Management
      • Mr. John Harlow, CEO
      Contact Information

      Customer Contact

      • Mr. John Harlow, CEO
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: What to know before visiting a med spa

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/12/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Laser Body MD Clinic on ********************* is a scam. Initially approached through a sponsored ad, their representative promised 0% financing, a $100 gift credit, and up to 80% off services. During my consultation with ********, who acted as a salesperson, she pressured me into signing up. She claimed an 80% discount and arranged 0% financing with an additional $500 qualifying amount. I paid $1000 immediately and was coerced into committing another $1000 by June 30. Feeling rushed, I signed several documents without full disclosure, and the promised $100 gift credit was never provided.The next day, I received a contract from Lendcare detailing a 20% interest rate and a $50 administrative fee, information ******** had not disclosed. When I contacted the clinic, they redirected responsibility to ********, insisting I resolve issues directly with her. ******** manipulated and asked me to pay $500 more to cancel lendcare even though they said they can easily cancel if clinic asks them, When seeking managerial contact details, ******** and subsequent customer care representative ****** was rude and is forcing me to pay full payment of $2505.44, even though said I am not feeling safe and comfortable anymore These actions violate the Canada Consumer Protection Act, which grants consumers a cooling-off period to cancel agreements without penalty. I am entitled to cancel by submitting a cancellation letter, nullifying any associated financing agreements. The Act stipulates a 15-day refund period for most contracts and mandates refunds within 2 days for payday loans. Moreover, the clinics refusal to disclose full financial terms and misleading advertising practices constitute clear violations of consumer protection laws.In summary, Laser Body MD Clinics conduct is unlawful under the Canada Consumer Protection Act. They misrepresented financial terms, obstructed cancellation rights, and disregarded consumer rights, causing me significant distress and financial harm.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paula P

      1 star

      05/10/2024

      Had an appointment in ******* was late, they couldn't see me fine. Give me my money back I told her because I paid a month before my appointment . They refused to give me my $1000 dollars back which they have for about one month now. They said they will call me sometime next week to talk about it. No need to call send me my money please.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.