Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/11/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Complain:Please see the link below:**************************************************************************************************************************************************************** I have notified you via email to remove the false links,as they have a significant impact on the reputation and economic well-being of my company.**************** (abbreviated as vanpro) has not engaged in any fraudulent activities or incidents. This is defamation!Kindly provide evidence of any vanpro fraud incidents; if unable to do so,please remove the false links and content.**************** and ***** Disposal are two completely independent and distinct companies. Why are you lumping them together?This is a serious misrepresentation of facts!

  

  Business Response

  Date: 01/12/2024

  Hi, thanks for letting us know. It looks like there's some confusion here. GetHuman is an online database of customer service contact methods and forums where users can post to help each other with their customer service problems. In this case, it looks like a user posted on **********************'s Reddit page, possibly thinking they were sending a message to Reddit. In any event, since this looks like it was posted in error we have removed the page. It may take the proper search engines several weeks to remove the link in search results, but we have sent in the request to ****** to do so and now it's up to them to update their results. 

  Customer Answer

  Date: 01/28/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  Because Get Human hasn't yet removed the defamatory link, I haven't responded. 
  
  I request to keep this complaint open.
  A year ago, I emailed GetHuman, and they promptly removed the link and its content in just two days.
  
  However, ten days later, the link and content reappeared.
  I'm frustrated has the link remained unremoved for so many days this time?
  
  I need GetHuman to guarantee that the link and its content won't reappear like last time. 

  

  Business Response

  Date: 01/28/2024

  Hi, as we stated previously, this link has been removed from our pages. You can confirm by clicking the link and seeing that the page is no longer there. It may take the proper search engines several weeks to remove the link in search results, but we have sent in the request to ****** to do so and now it's up to them to update their results. We've submitted to ****** to remove the page, there's nothing else we can do to help. If you think you see the page somewhere else, please send the link so we can see what you are seeing.

  Customer Answer

  Date: 01/30/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  Xia

   

   

  

  Business Response

  Date: 01/30/2024

  Hi, I'm not seeing any links or message in the most recent BBB transmission. I tried the links that were attached in the email and all they do is go to the GetHuman homepage when I click on them, confirming that your page has been removed. I also searched our database for any record of an account linked to your email address and have not found anything. If you find a link on ******* please click into it and copy and paste the *** into this message box so that we can see what you are looking at. Screenshots do not help us find the page you are referring to. Please send us actual links because otherwise we will need to wait for ****** to remove the links, but like I said we have already submitted that request.

• Initial Complaint

  Date:08/27/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To whom it may concern, I had reached out to get a human multiple times about removing a post under my name and have received no response back. June 6,2023 the issue was resolved and I would like my post to be removed with my name. Below is the message, To whom it may concern, I have placed an order for a dress and was expecting delivery today. I have checked my tracking and it says it has been delivered to my door but my package is missing. How do I go about getting this resolved? I have asked multiple neighbors if my package was delivered to them by accident and no one has seen it. Thank you for your help in advance *my name was listed as well)

  

  Business Response

  Date: 08/28/2023

  Hi *******,

  Thanks for letting us know and apologies for the slow response, our team was on vacation last week. Anyways Im happy to help get this fixed for you. Can you please send me the link to the page you are referring to? I just checked our database for any posts related to your email address and cant find anything, but if you can send me the link I can easily delete the post for you. 
  

  Thanks 

  Customer Answer

  Date: 08/28/2023

  Thank you for your quick response, below is the link of the post. I would like this to be deleted as soon as possible. I appreciate it in advance!

  
  ***********************************************************************************************************************************************;

   

   

• Initial Complaint

  Date:07/21/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Jetblue flights were cancelled from ***. to ***********, and I needed to get a friend home for a funeral. I googled *************************** and found the number on a website. What I didn't know is that to was Tripsomaker posing as Jetblue. They booked a new flight for **, out of ******, but charged ** double the cost of the flights ($397.50 + $397.50) as a "reservation fee." While you're in haste, they sent you and email and rush you to send it back "confirming the itinerary," when what you're actually confiomring is the use of your credit card for this fraudulent charge. This means you cannot dispute the charge.

  

  Business Response

  Date: 07/22/2023

  Hi *****,

  Thanks for letting us know and I'm so sorry for the frustrating experience. We are piloting a program with this company to see if we can help expedite the booking process as it's a direct line, but this is by no means what we want in terms of user experience. Can you please let me know more about the date and time of your call, as well as the name and email address that you made the booking under? I want to contact this company to help get you a refund but I need more specifics about the call so that I can help them look up the booking and charge details.

  Thanks

  Customer Answer

  Date: 07/23/2023

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  The PROOF document attached gives the time and email I used. That's a silly question when I sent the proof with the initial complaint. 
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  *****

   

   

  

  Business Response

  Date: 07/24/2023

  Great thanks so much. I'll get working on this right away. Thanks!

  Customer Answer

  Date: 07/24/2023

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  Great. I will await your response. 
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  *****

   

   

• Initial Complaint

  Date:05/09/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  GetHuman listed a number on their website that seemed to be ****** Airlines. I called on May 2, 2023 and got disconnected and they immediately called back. I was trying to use a travel credit that had been booked by a travel agent and that the travel agent said could only be booked by ******. The person I called was able to change and book my flight using my credit, but then they said it would be approximately 300 dollars to book the flight and transfer the credit from the travel agent to ******. I said I would think about it. Later the agent (****) called me back and said that he spoke with his manager and they could do it for a reduced fee. He rebooked my flight and I received a confirmation email from ******. I paid the ****** fee on my credit card. Then he said that he would send a separate receipt for the ****** charge but it might go to spam. I found it in spam. He asked me to respond via email that I confirm the charge from tripsomaker and I did which was obviously a bad idea but it seemed legitimate since they were able to access all of my flight credit which I was unable to access and book new flights. I have reached out to ****** but it is unclear whether they took the rest of my credit ~$1100

  

  Business Response

  Date: 05/10/2023

  Hi ********,

  Thanks so much for letting us know and I apologize for the frustrating experience. A couple of things that should help - that is a legitimate service so you dont need to worry there. We are experimenting with having this partnership with a third party travel provider that works directly for these airlines. Clearly we need to clarify that better on our site and again apologies for that. What would you like ** to do to help? Im happy to reach out to the company for you to either ask for a refund or make sure your remaining travel credit is still good. I would just need some simple information to help (date and time of the call and phone number which you called from) and then we can get to the bottom of this issue for you. Please let me know what you prefer. 
  

  Thanks 

  Customer Answer

  Date: 05/10/2023

  Great, thank you, yes that would be helpful if I could get a refund for the $151.85 - it seemed like a scam that they just said "Reservations" and then made me email to confirm the charges. That's good to know its not a scam so I don't have to cancel my credit card, and it would be good to clarify on your website. I had also called United to ask about it and they couldn't figure out what had happened. If possible for me to get a refund that would be great. I called from *********** on 5/2 at 3:00 pm and then they called me back at 3:25 pm. I am waiting to hear back from United about where the rest of the travel credit is because I did get a refund email from them I just can't yet figure out where the refund went.

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  ********

   

   

  

  Business Response

  Date: 05/11/2023

  No problem at all ********. I'll reach out to them now and will get to the bottom of this for you and will email you at ******************************* if for some reason BBB closes this case with this reply. Sorry for the frustrating experience and I'll be in touch with an answer soon. 

  

  Business Response

  Date: 05/15/2023

  Hi ********, I just wanted to follow up. The agency refunded the $151 and confirmed that you still have a balance from your United credit. They only used the amount needed to book the ticket. I believe they left you a voicemail as well. Hopefully this is all resolved for you. Have a great weekend.

  Customer Answer

  Date: 05/24/2023

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 
  

  Thank you! I did get the refund, but I cannot locate my full flight credit. The credit amount was ~$1549 and I booked flights around ~$330. However, when I search for the credit, it is one worth $331 when it should be ~$1200. Please let me know if they were able to find it under a different reservation code or something. I called united and they told me to file a complaint and I did but they closed the complaint and said I need to call.
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  ********

   

   

  

  Business Response

  Date: 05/30/2023

  Hi ********,

  I'm a bit confused. I messaged you previously about the refund for the charge and the credit being out back on your account. I forwarded the message from the agent confirming thats the case. Did you not receive that message? Im also looking for any new information in your complaint but cannot find any. If you can let me know some more detail about the status of the complaint Im more than happy to help. Thanks 

  Customer Answer

  Date: 06/06/2023

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  Hi There,

  I received your message that said *********** refunded the $151 and confirmed that you still have a balance from your United credit. They only used the amount needed to book the ticket. I believe they left you a voicemail as well. Hopefully this is all resolved for you. Have a great weekend" but didn't receive any attachment or other forwarded message. As I said in my last message, I received the refund ($151) but the amount of the credit I can see in my account is incorrect. So please let me know if the remaining credit can be found under a different confirmation code or something.

  Thanks,

  ********

  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  ********

   

   

• Initial Complaint

  Date:03/23/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  BAD PEOPLE. I called get human who claim that they are ********* airlines customer service. I called to check if I can move my return flight however it was too expensive to do that and so I declined. The rep mentioned that my return flight got cancelled and I need to move to another flight which I need to pay a total of $300. I questioned him that why do I need to pay if ********* airlines is the one who cancelled the flight? He said that's how it is , if not I have to stand by at the airport. I told him that I got a confirmation via email from SQ that the flight is confirmed so I told him to just let it be. 2 days after that I found out that my flight got cancelled, I contacted ********* airlines and they said that someone cancel my flight. This business is a SCAM. They told me that my flight got cancelled which turned out it's not. And when I decline the service, they cancel my flight. They should not be in business at all. Need help to get this business CLOSED DOWN. I already complained to ********* Airlines regarding this business.

  

  Business Response

  Date: 03/24/2023

  Hi ****,

  Thanks for letting us know and I'm happy to help. I think there's some confusion here, GetHuman is an online database of phone numbers and contact methods to get in touch with customer service for all major companies. One of the companies that we have listed is ********* Air. GetHuman has no affiliation to ********* Air, and the only number that is on GetHuman's site is the same as the number on ********* Air's website as well (found here *******************************************). Since GetHuman is strictly an online tool, there's no way to "call GetHuman" and since we have no affiliation with the company it sounds like in fact you spoke to someone at ********* Air and need to continue your issue with them. 

  I hope that helps and wish you best of luck resolving your issue with ********* Air.

  ****

  Customer Answer

  Date: 03/24/2023

  May I know how do you verify that the number that you posted is ********* airlines number ? 
  When I called ********* airlines , they claimed its not their number. 
  

  so the information that you posted online is misleading and because of that I got SCAM. 
  

   

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  ****

   

   

  

  Business Response

  Date: 03/27/2023

  Hi all of the information on our site is found by a team of researchers that find, check and recheck all of the information to ensure accuracy. In this case, the number was found both on the ********* Air website as well as on the company's BBB profile (********************************************************************************************************). Is there a chance that you called a different number? We only have one contact method for this company and the information has been verified in two places.

• Initial Complaint

  Date:02/19/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  GETHUMAN listed a scammer phone number for ***** Airlines *************) that was really for a scammer. Fortunately the credit card declined the charge of $790. Much aggravation with airline, credit card company. 3 hours wasted! Number looks up a a BBB Scam alert! **************************************************************************************************************** Thanks.

  

  Business Response

  Date: 02/19/2023

  Hi *******,

  Thanks for letting us know and sorry for the frustrating experience. Do you mind letting me know the date and time that you called so that we can look into this for you? The last thing we want is a number on our site that is scamming people but if you can give us some more specifics around the time that you called and and what number you called from, we would love to look into this and get to the bottom of it for you. 
  

  Thanks

  Customer Answer

  Date: 02/20/2023

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  *******

  The website posted a scammer's phone numnber as being a legitimate contact number for Delta Airlines.

   

  

  Business Response

  Date: 02/21/2023

  Hi *******, I can totally understand your frustration. The reason we asked for more detail is we are testing a new option when it comes to flights for our users to be able to book at a discount. I believe in this case, that is the number you called, and obviously if the provider isn't offering a discount, and in this case, it sounds like the exact opposite, we want to be able to look into it further. I'm sure you are frustrated with the experience but if it's possible to provide more detail about the call, we would love to look into this further to prevent this kind of upcharge from happening again. Thanks so much.

• Initial Complaint

  Date:11/27/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought 9 *************************** tickets buy one get the second day free on 11/5/22. 11/25 my family and I went to the park, the tickets were scanned in at the entry gates and automatically marked as used for 11/25. On 11/27 we tried to get in for our second day visit and were told it was not valid at the gate.When I contacted Groupon they told me that we marked the ticket as redeemed and they could not help us to get in. I am seeking a full refund of my purchase due to Groupon falsely selling me two day tickets I could never get redeemed.

  

  Business Response

  Date: 11/28/2022

  Hi, thanks for letting us know but this looks like a complaint for Universal Studios. You sent this complaint to GetHuman.com which is a free online database that helps customers get in touch with companies like Universal Studios. Since this complaint is for them and since we have no affiliation to them we cannot help with this request and suggest you reach out to them directly. Thanks.

  Customer Answer

  Date: 11/29/2022

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  ****

   

   

• Initial Complaint

  Date:10/15/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This has been on the site since 2020, I asked to have the information deleted/removed numerous times by phone and email with no response from Gethuman.com or bbb.org.In closing, this email was a customer complaint email specifically sent to Spokeo.com, so whoever chose to take it and market it did so without my consent. Moreover, they have the names of my family members as well which is not right.Thank you.*********,************************* P.S. If you are truly working for the people, then try to do something for the normal person instead of this corrupt companies.

  

  Business Response

  Date: 10/16/2022

  Hi ******,

  Thanks for letting us know and I'm happy to help. I think this may be the second BBB complaint with the same issue. I responded to the previous problem and haven't heard back from you. As I stated previously, it sounds like you posted on our site by mistake. If you can give me a link to the page you are referring to and the email address you used to post on the site, I'm happy to delete both for you. I just searched our database for the email you used to post here and dont see any record, but if you can let me know I can take care of this for you. 

  Thanks,

  ****

• Initial Complaint

  Date:10/12/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This was supposed to be a customer service email to Spokeo.com to stop placing my personal information on their site. How in the world GetHuman.com got it and posted it is beyond me. Whatever, I do not want any money; however, I do want the *** and the information on it deleted. This was posted on their site while I was abroad teaching, back in September of 2020.I have tried to contact this company by email and phone numerous times abroad and here at home. Therefore, I would like this taken care of as soon as possible.Thank you.Sincerely,*************************

  

  Business Response

  Date: 10/13/2022

  Hi ******,
  

  Thanks for letting us know and I'm happy to help. It sounds like you posted on our site in error but no worries, I can easily take this page down for you. Can you just send me the link to the page you are referring to and the email address you may have used to post on our site? That way I can delete the page as well as your account for you.

  Thanks,

  ****

• Initial Complaint

  Date:09/28/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  1. Site advertised that it could resolve an issue with a Steam/Valve accout.2. Wrote a detailed explanation on gethuman.com, including my Steam/Valve Username, and Contact Info including my PHONE NUMBER. Sending this info through a 3rd party Data Collection site is risky at best.3. Afterwards, they sent me to a link asking for my CREDIT CARD NUMBER AND iNFO RELATED TO IT, AND MY PAYPAL INFO!!!!This site is a scam and should be looked into by the BBB, Police, or even *** as it's functioning in all states, if not internationally!

  

  Business Response

  Date: 09/28/2022

  Hi there,

  Thanks for letting us know and Im happy to help. It sounds like theres some confusion here. Gethuman is a free online resource that allows users to get contact information for all major companies, find the fastest ways to contact companies, and we have a community where users can post their issues and find free guides to resolve their problems, or get help from users that have similar issues. All of our information is 100% free to use and we would never ask for any credit card information. It sounds like you posted on our site thinking thinking we work for Steam which we make clear on the site that we do not. If you would like us to delete your account and post as it sounds like they were made in error, please let us know what email address you used to post on our site and we will be happy to help you out. 
  

  Thanks