Complaints

This profile includes complaints for Jobcase, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Jobcase, Inc.

  201 Broadway Cambridge, MA 02139-1955

  
• 

  Jobcase, Inc.

  201 Broadway Ste 6 Cambridge, MA 02139-1955

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/17/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm trying to deactivate my account. I'm concerned that the business is trying to steal my email & sell it.I do not want any further contact from them. What makes it worse are the fake job posts from companies that are not even hiring in these job titles that jobcase is listing. They needed me to "verify" my information, so I put in my email address...again, then radio silence.This company is low, taking advantage of job seekers that want to find meaningful jobs, and are instead being used like this.

  

  Business Response

  Date: 04/21/2025

  We understand that you would like to deactivate your account. After reviewing our database, we cannot locate an account with the email address and phone number you've provided. To properly process your deactivation request, please reach out to our team directly at ********************************** with the correct email address you used when creating your account. ********************** never sells user information, and we strive to provide legitimate job opportunities. We continuously work to verify all job listings on our platform for authenticity. If you've encountered specific job postings you believe are questionable, please include these details when contacting us so we can investigate further.

• Initial Complaint

  Date:04/11/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The business will not stop calling and emailing me. I have received dozens of spam calls and emails from various numbers since yesterday when i used their website. I am worried my social security number is in their records and I would like it completely removed from their records if so. I do not consent to Jobcase or anyone affiliated having my social security number, phone number, address, email address, or any other personal information.

  

  Business Response

  Date: 04/21/2025

  We've reviewed your complaint regarding unwanted communications. Jobcase does not sell user information and we never collect social security numbers under any circumstances. If you've received communications suggesting your information came from us, please forward these to ********************************** so we can investigate. Please note that we've delete all your personal data from our systems to prevent any future contact. For any additional concerns, please reach out to our support team directly.

• Initial Complaint

  Date:03/27/2025

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is ***** ******, and I am an attorney who represents **************There are several fraudulent job postings on jobcase.com purporting to be from ************** To be clear, my client does not post, and has never posted, on jobcase.com Apparently, whoever is making these fraudulent job posting purporting to be from ************** is following up on applications and obtaining sensitive personal information. We estimate dozens of people have been affected so far.I have made innumerable attempts to notify Jobcase of the fraudulent postings and have them removed, but we have received no responses and no action has been taken so far.Jobcase has structured its website and business so that it is not possible to communicate with a human being regarding fraudulent activity. The "report fraud" button has no effect whatsoever. Accordingly, fraudulent posts that injure consumers and harm businesses are allowed to flourish, and there is no remedy.

  Customer Answer

  Date: 04/07/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  ***** ******

• Initial Complaint

  Date:02/18/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving emails from job case with somebody else's name. I am contacting you because I believe the fraud is on the part of job case. I took two pictures of the screen so you could see them. I have previously blocked them and somehow they continue.I would like assurance that they have removed this account and remove my email address from their lists.. clearly they are not to be trusted.

  

  Business Response

  Date: 02/25/2025

  Thank you for sharing the screenshots and bringing this issue to our attention. Our records confirm that your email address has been removed from our mailing list and the associated account has been deactivated. 

  Customer Answer

  Date: 02/25/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  ****** ********

• Initial Complaint

  Date:01/01/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Fake job posting steal personal info and selling it

  

  Business Response

  Date: 01/03/2025

  Thank you for sharing your concerns. We want to emphasize that we do not sell user information. Your privacy is of utmost importance to us, and we adhere to strict data protection policies.
  We would greatly appreciate it if you could provide any specific evidence or details that might help us investigate this matter further.

  Also, we've successfully connected millions of job seekers with legitimate employers. If you encounter suspicious postings, please report them immediately to ********************************** and our support team will investigate.

• Initial Complaint

  Date:12/14/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have received daily emails from JobCase over the last 3 months when I started to look for work online. I clicked on one of the employers and it didn't have anything to do with the employer. I hope that this organization would be more transparent as to what they actually do, selling my information.

  

  Business Response

  Date: 12/17/2024

  Thank you for bringing this to our attention.

  We want to assure you that we do not sell or share your information with anyone except the specific employers you choose to apply to. We only require basic information that employers need for job applications.

  If you're receiving unsolicited calls and texts, this is not from our platform. We would appreciate if you could share your experience with us directly at ************************************************************.

  
  

  Customer Answer

  Date: 12/17/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  ********

   

   

• Initial Complaint

  Date:11/28/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I applied to a job email link... Since then I have got call after call and text after text from God knows who claiming to be recruiting. Bogus jobs and shady people asking for my information.

  

  Business Response

  Date: 12/02/2024

  Thank you for bringing this to our attention. We take your privacy seriously and want to assure you that we don't share your information with any third parties. The unwanted calls and texts you're receiving aren't from our platform. It's possible you may have unknowingly shared your contact details on other sites while job hunting. To help us investigate, a screenshot of any suspicious messages claiming to be from our site would be valuable. For any other issues or questions, please contact our support team directly at ***********************************

• Initial Complaint

  Date:11/18/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I begun but, did not complete an online application to seek employment with Job Case. i am receiving repeated fake jobs several times a day. The site does not allow me to unsubscribe. This is a fake and **** job seeking agency. I want to cease receiving emails of fake jobs. I am reporting this company as a scam.

  

  Business Response

  Date: 11/26/2024

  Thank you for reaching out regarding your concerns. We want to assure you that Jobcase is a legitimate employment platform, not a scam or fake agency. We have helped thousands of job seekers successfully find employment through our service.
  

  We confirm that all job postings on our site are from real employers. However, we understand that the volume of job notifications may have been overwhelming for you.

  
  Regarding unsubscribing, we apologize if you had difficulty with this process. We have now unsubscribed your email address and your phone number from our job notification emails. You should not receive any further messages from us. If you have any other questions or issues, please reach us directly at ********************************** and we will happy to address them

  Customer Answer

  Date: 12/01/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [I have several days off consist job listings 2 and 3 times a day. These are from Job Case. I did not complete the application process with Job Case because they were requesting personal info. BBB has over 30 complaints about job case for the  same reason. They did not unsubscribe me from all of these companies.  When you open the alleged job to unsubscribe you are not allowed
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  *******

   

   

  

  Business Response

  Date: 12/04/2024

  We confirm your email was unsubscribed from our communications on 11/26. 

  To clarify, Jobcase only requires basic contact information (name, email, phone number) which employers need to reach potential candidates. We never request sensitive personal data beyond these application essentials. If you're still receiving emails, please forward a screenshot to ********************************** for immediate investigation and resolution. Our support team is ready to assist with any questions.

  
  
  

• Initial Complaint

  Date:10/07/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I literally clicked on a link for a potential job. I never even filled out a application or any information with Jobcase. Now I'm receiving email after email of bogus jobs. I would like this company to take me off there list and never email me again. Please help me. Greatly appreciate your time. Thank you.

  

  Business Response

  Date: 10/07/2024

  We have processed your request to remove your information from our system. Please allow up to 48 hours for this to go into effect. After this period, you should stop receiving any communications from us. If you continue to receive emails after 48 hours, please don't hesitate to reach out again. We apologize for any inconvenience and appreciate your patience.

• Initial Complaint

  Date:10/03/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for ****** and I found out that they sell your information and data. I want my account deleted as well as all my data.

  

  Business Response

  Date: 10/07/2024

  We've looked into your complaint and have found no record of your account or contact information in our systems. You might have us confused with another job site, or maybe you might have registered with Jobhat/Jobcase under a different email address. If you need further assistance, please contact us at [email protected]. We'll be happy to help.