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Find a Location

Dan O' Brien Nissan has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dan O' Brien Nissan

      95 Drum Hill Rd Chelmsford, MA 01824-1503

    • Dan O' Brien Nissan

      105 Providence Hwy Norwood, MA 02062

    Business ProfileforDan O' Brien Nissan

    Car Dealers
    Multi Location Business

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Dan O' Brien Nissan sells New and Used vehicles and offers car repairs. 

    Business Details

    This is a multi-location business.

    Find a Location

    Dan O' Brien Nissan has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dan O' Brien Nissan

        95 Drum Hill Rd Chelmsford, MA 01824-1503

      • Dan O' Brien Nissan

        105 Providence Hwy Norwood, MA 02062

      Location of This Business
      95 Drum Hill Rd, Chelmsford, MA 01824-1503
      BBB File Opened:
      3/4/2020
      Business Started:
      10/30/2019
      Business Incorporated:
      10/30/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      1
      Alternate Business Name
      • DMO Chelmsford, LLC
      Business Management
      • Mr. Daniel O' Brien, Owner
      • Mr. Tom Kuhn, COO
      • Mr. Christopher Houghton, Director of Operations
      Contact Information

      Principal

      • Mr. Daniel O' Brien, Owner

      Customer Contact

      • Mr. Tom Kuhn, COO
      • Mr. Christopher Houghton, Director of Operations
      • Mr. Kevin Buckley, Legal Counsel
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased a car from *** O'Brien Nissan with billing effective 4/25/2022. What they failed to tell me was that they were going out of business (shutting down their Nissan dealership specifically) and I feel cheated. I paid for extra services (A-Train warranty) and was promised tire rotations and oil changes for free for the length of my 72 month finance which Nissan corporate can't honor because they don't have the original records from the dealership. I'm out approximately $4000 (counting $3200 for a "service contract" I can no longer receive and $800 for the promised extra services I now have to pay out of pocket).Additionally, and my partner is my witness as he was in the car with me, they needed to drive us off the lot to a ********* across the way to take a "survey" for them that they had to "coach me" on the answers for. They were really pushy and I feel like I was cornered into doing something for them that I probably shouldn't have. They did advise me that it was a corporate policy they were violating by having us do that but offered a tank of free gas as compensation. It was really, really sketchy. Please help!
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jynnifer M

      1 star

      01/05/2023

      I bought a 2018 Nissan Pathfinder in January 2020. There were several issues such as back latch opening unexpectedly, brakes a few months later, a faulty hood latch to make a few. I just returned from the mechanic at the dealership after a check engine light came on and was told the car is a total loss. I paid $20k just 2 years ago and the car now requires $27,000 in repairs. They will not answer my phone calls or emails, they are predatory, deceptive and fraudulent. DO NOT GIVE ANY *** O'***** COMPANY YOUR MONEY

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