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Find a Location

Northeast Synthetic Turf, Inc. has 1 locations, listed below.

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    Business ProfileforNortheast Synthetic Turf, Inc.

    Artificial Turfs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Northeast Synthetic Turf is located in Clinton, MA offering artificial turf.

    Products & Services

    According to the information provided by the business their service are installation of back yard putting greens, waterless grass, athletic fields, golf practice areas, lawns, and more.

    Business Details

    Location of This Business
    6 Greeley St, Clinton, MA 01510-1902
    BBB File Opened:
    10/14/2004
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Incorporated:
    7/9/2014
    Type of Entity:
    Corporation
    Alternate Business Name
    • New England Custom Putting Greens, Inc.
    Business Management
    • Mr. Thomas McNamara Jr., Owner
    Contact Information

    Principal

    • Mr. Thomas McNamara Jr., Owner

    Customer Contact

    • Mr. Thomas McNamara Jr., Owner
    Additional Contact Information

    Fax Numbers

    • (978) 368-3028
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    NE Synthetic Turf was contracted for a start date of mid-June 2023. They have never showed up to start the job as of October 31 2023. I paid a $9,000 deposit and he went dark and never showed up. He offered a refund several times which I have in writing (text message) , but then he never comes through on the refund. Just like a typical scammer. I will have to take him to court.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jenn P

    1 star

    10/31/2023

    We are a non-profit athletic booster club, comprised of parent volunteers. We had a contract with Tom to install a remove a turf logo and replace with a new TURF logo. The contract asked for $15,000 deposit. After weeks of little to no communication, and behind the schedule we gave him, his "crew" arrived with paint and a stencil. We ordered them to cease work as this was not in the contract until we could speak with Tom. It has been 2 months, Tom has not replied to any emails, calls or texts. He is in breech of contract and has basically stolen $15,000 of fundraised money. He dis not respond to our Town Administrator's letter demanding deposit back. DO NOT use this company for anything. Tom is a l*** *** * *****.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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