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Find a Location

Staples, Inc. has 1667 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Staples, Inc.

      500 Staples Dr Framingham, MA 01702-4478

    • Staples, Inc.

      275 Washington St Attleboro, MA 02703-5517

    • Staples, Inc.

      1660 Soldiers Field Rd Brighton, MA 02135-1108

    • Staples, Inc.

      335 Washington St Woburn, MA 01801-2115

    • Staples, Inc.

      551 N Main St Providence, RI 02904-5722

    Business ProfileforStaples, Inc.

    Office Supplies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 134 Customer Reviews

    Customer Complaints

    380 complaints closed in last 3 years

    151 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Staples, Inc. specializes in office supplies. The business products and services include office furniture, paper & stationery, ink & toner, arts and crafts, homewares and appliances, safety supplies, a copy/print center and shipping, packing and mailing services.

    Business Details

    This is a multi-location business.

    Find a Location

    Staples, Inc. has 1667 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Staples, Inc.

        500 Staples Dr Framingham, MA 01702-4478

      • Staples, Inc.

        275 Washington St Attleboro, MA 02703-5517

      • Staples, Inc.

        1660 Soldiers Field Rd Brighton, MA 02135-1108

      • Staples, Inc.

        335 Washington St Woburn, MA 01801-2115

      • Staples, Inc.

        551 N Main St Providence, RI 02904-5722

      Headquarters
      500 Staples Dr, Framingham, MA 01702-4478
      BBB File Opened:
      3/26/2002
      Years in Business:
      38
      Business Started:
      1/23/1986
      Business Incorporated:
      1/23/1986
      Type of Entity:
      Corporation
      Number of Employees:
      91095
      Alternate Business Name
      • Workplace Studio
      • Staples The Office Superstore
      Business Management
      • Ms. Holly Tomlin, Office Manager
      Contact Information

      Principal

      • Ms. Holly Tomlin, Office Manager

      Customer Contact

      • Ms. Holly Tomlin, Office Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      380 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/03/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I picked up my online order, which was NOT AS DESCRIBED!!! I didn't notice until I got home because I didn't have time to review the item contents till then after how long the interaction/pickup took in total from arrival to departure. I was overcharged since I did not receive all 12 wipes (only got 4 wipes)Please mail me 8 more Shout wipes OR fully refund me for the item not as described as I am not going back to that store after today's experience. If you want this item back you can provide a prepaid return shipping label.
      Read More

      Customer Reviews

      134 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ericka M

      1 star

      07/14/2024

      I went to Staples to pick up a printing job that had been completed by two very helpful and knowledgeable young ladies. My order was perfect. Then I needed to grab a couple more things. When I arrived at the cash register there wasnt anyone else in line. Three employees: **** -older white man, ****** -middle aged white man, and an older white lady who had her gray hair covering her name tag. The three of them stood there by the gift cards talking for literally 5 minutes before either of them would bother to check me out. They each looked at me several times but didnt move. I didnt say a word to them, as I was trying to keep my composure and remain calm. So, I picked up my phone and dialed the staples customer service line and it was really loud on the phone. I guess they heard the call and **** decided to walk over to check me out. At this time, the older lady and ****** also went behind the counter to help a white man that had just walked up. As a black woman, I have been treated this way before. But I am tired of it and will now call it out each and every time.Listen, I literally grew up in *************, this is my home. There is no place for prejudice here. If Staples as a company hires and allows these types of people to be the face of their company then something is wrong and needs to change. Every customer has the same color money: green. The color of my skin should not determine how I as a customer will be treated. And its too bad because I had such a wonderful experience with the ladies at the copy center. And to end the visit with those three at the front register is just disheartening. Do better.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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