Business ProfileforThe UPS Store #738
Business Details
- Location of This Business
- 430 Franklin Village Dr, Franklin, MA 02038-4007
- BBB File Opened:
- 12/13/2021
- Years in Business:
- 20
- Business Started:
- 1/1/2004
- Type of Entity:
- Sole Proprietorship
- Number of Employees:
- 1
- Business Management
- Mr. Ken Weber, Owner
- Contact Information
Principal
- Mr. Ken Weber, Owner
Customer Contact
- Mr. Ken Weber, Owner
- Additional Contact Information
Fax Numbers
- (508) 528-7101Primary Fax
Email Addresses
- Sales
- Technical Support
Website Addresses
- (508) 528-7101
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/13/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michelle N
1 star02/05/2024
The UPS Store #738 Response
02/06/2024
Hello ********,
First let me publicly apologize for not meeting your expectations with your Amazon return transaction. We follow the Amazon return program as outlined by ******* Store home office. Not all Amazon return transactions are processed the same way, there are 4 different types of returns. I am available to help you resolve the issue with your return, if you are having an issue getting your refund for a returned item please call me at ************ so that I can help you with a resolution. Again I sincerely apologize for the inconvenience this has caused.
Kind Regards
***
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