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Find a Location

InnSeason Vacation Club, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • InnSeason Vacation Club, LLC

      75 Perseverance Way Hyannis, MA 02601-1816

    • InnSeason Vacation Club, LLC

      26 Robbins Rd Falmouth, MA 02540-3551

    • InnSeason Vacation Club, LLC

      134 Menauhant Rd E Falmouth, MA 02536-7583

    • InnSeason Vacation Club, LLC

      639 Main St Ogunquit, ME 03907-3012

    Business ProfileforInnSeason Vacation Club, LLC

    Resort
    Multi Location Business

    Additional business information

    Additional Info:

    InnSeason Resorts Corporate Offices 508-957-1800

    InnSeason Vacation Club Reservations 888-333-1535

    InnSeason Vacation Club Dues 888-333-6757

    InnSeason Vacation Network 800-582-6100

    Interval International InnSeason Desk 866-522-1466

    Loan Payment Information 888-491-5748

    Maintenance Fee Information 888-333-6757

    Mortgage Payment Information 800-426-2184

    New Owner Services 888-333-1535

    Owner Services 800-582-6100

    Reservations 866-873-2766

    See all additional business information

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    InnSeason Resorts and its subsidiary companies builds, markets, sells and manages vacation ownership resorts all over New England.  Our owners can access vacations all over the world using with those affiliated exchange companies, RCI and Interval International.  We sell traditional timeshare intervals, RCI Points program and InnSeason Vacation Club point memberships at our preview centers.

    Business Details

    This is a multi-location business.

    Find a Location

    InnSeason Vacation Club, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • InnSeason Vacation Club, LLC

        75 Perseverance Way Hyannis, MA 02601-1816

      • InnSeason Vacation Club, LLC

        26 Robbins Rd Falmouth, MA 02540-3551

      • InnSeason Vacation Club, LLC

        134 Menauhant Rd E Falmouth, MA 02536-7583

      • InnSeason Vacation Club, LLC

        639 Main St Ogunquit, ME 03907-3012

      Location of This Business
      75 Perseverance Way, Hyannis, MA 02601-1816
      BBB File Opened:
      12/31/1986
      Years in Business:
      37
      Business Started:
      12/31/1986
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      1
      Alternate Business Name
      • R&B Development,
      • InnSeason Resort Surfside
      • InnSeason Pollard Brook Resort
      • InnSeason Captains Quarters Resort
      • InnSeason Resorts
      • InnSeason Vacation Club
      Business Management
      • Mr. Dennis Ducharme, Managing Partner
      • Mr. Steve Furrer, Vice President of Operations
      • Mr. Billy Curran, Owner
      • Mr. David Zukowski, Manager of Customer Relations
      Contact Information

      Principal

      • Mr. Billy Curran, Owner
      • Mr. David Zukowski, Manager of Customer Relations

      Customer Contact

      • Mr. David Zukowski, Manager of Customer Relations
      Additional Contact Information

      Fax Numbers

      • (508) 957-1808
        Other Fax
      • (207) 646-4666
        Other Fax

      Phone Numbers

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/30/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      We have recently been in communication with this company trying to end our ownership that we have with them. They are refusing to assist. The most recent response was from a manager there named *************************. She advises that as a manager she is to communicate the policies in place by the ***** of ********** She states she can help us book a vacation but she doesnt address any of our concerns. We bought this in 2019 after being told that the timeshare would offer us a flexible way to vacation using an RCI program. Unfortunately, the flexibility and availability through RCI have been extremely limited and would require planning vacation years out in advance. This is incompatible with our military and teaching careers. Their representatives knew our jobs prior to us buying into this and we were misled to believe that this ownership would still be a good fit for us. We have been unable to use this as promised and are experiencing financial loss as a result. We would like for them to allow us to relinquish our timeshare ownership and possibly reimburse us considering we didnt get what we paid for.
      Read More

      Customer Reviews

      25 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeff L

      1 star

      07/19/2024

      Our ordeal with InnSeasons Resorts began in November of 2015 when we received a call inviting us to a presentation about their resort plans. We were promised a $40 gas gift card just for attending the meeting. Little did we know that this call would be the start of a series of deceitful tactics employed by their sales representatives. During the presentation at The Falls InnSeasons Resort in ********, *****, we were at the timeshare presentation 3 hours. We were rushed through the contract signing but even before that, we were left waiting outside while witnessing a verbal altercation inside the resort. We were then introduced to a gentleman who we believe was named ***********************, whom we were told was one of the owners of the company. **************** appeared trustworthy, treating the saleswoman with respect and seemed genuinely enthusiastic. However, it later became clear that his statements were part of the deceptive tactics employed by InnSeasons Resorts. Following the meeting and signing we found numerous discrepancies between the promises made to us at the meeting and what was in fact available to us. We are met with false promises and no viable options for terminating our contract.We are deeply distressed by the realization that our children may be burdened with this financial obligation after our passing, as we were never informed of this responsibility. It is disheartening to realize that our trust was misplaced. As elderly individuals, I guess we are particularly vulnerable to deceptive practices, and it is even more distressing to be taken advantage of in this manner. We are both over 70 years old and wish we had never signed any contracts with this company. We feel that we were targeted and taken advantage of due to our age and vulnerability. We have made multiple attempts to discuss this with InnSeasons and have received no response. We truly simply want to end our relationship with InnSeasons.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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