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Find a Location

Real Deal Van Lines Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforReal Deal Van Lines Inc.

    Moving and Storage Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/15/2016

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    39 Spruce St., Leominster, MA 01453-3211
    BBB File Opened:
    1/28/2014
    Years in Business:
    11
    Business Started:
    1/14/2013
    Business Incorporated:
    1/21/2013
    Accredited Since:
    11/15/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 31720 for this business, issued by Transportation Div., Dept.of Telecommunications & Energy

    These agencies may include:

    Transportation Div., Dept.of Telecommunications & Energy

    One South Station

    Boston MA 02110

    BBB records show a license number of USDOT 2370807 for this business, issued by U.S. Department of Transportation

    These agencies may include:

    U.S. Department of Transportation

    1200 New Jersey Ave SE

    Washington DC 20590

    (202) 366-4000

    https://www.dot.gov

    BBB records show a license number of MC 882349 for this business, issued by U.S. Department of Transportation

    These agencies may include:

    U.S. Department of Transportation

    1200 New Jersey Ave SE

    Washington DC 20590

    (202) 366-4000

    https://www.dot.gov

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    7:00 AM - 7:00 PM
    Su:
    7:00 AM - 7:00 PM
    Business Management
    • Ms. Anna Hanley, President
    Contact Information

    Principal

    • Ms. Anna Hanley, President

    Customer Contact

    • Ms. Anna Hanley, President

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    August 29th, 2023 I was moved into my new apartment. My washer and TV was damaged, I got the TV working again. The washer cannot close all the way and has a crack on the top left corner. Movers never said anything and the damage they cause, I did not realize it until Sunday September 1st, 2023. I called them all day the following Monday. Noone answered until Tuesday, I was told I had 48 hours to report any damage. I responded why didn't the workers report what they did. I was told to email pictures of the damage and an email was sent Corey on September 3rd, 2023. Heard back from Noone after calling everyday. On September 11th I sent another email with no response. Left a voice-mail that same day. Still no response.
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Liz O

    5 stars

    11/07/2023

    We were just moved from ***** to **** ***, ** by Nathaniel and Nick of Real Deal Van Lines, of **********, **. After a two hr. drive to ***** to meet them, we were happily surprised they arrived on their designated time of 9:30 a.m. They called 1/2 hr. before arrival time to begin communication. They cleaned out our 2 storage units in record time and everything was organized in the truck and filled to the very edge of the door of the truck. They were in communication on our return trip to Cape Cod. Cannot say enough about how hard these guys worked!! We had several heavy items and they brought them in and placed them exactly where we wanted them...and even moved them again if we wanted them to!! These guys were so friendly and accommodating!! We were going to give them a reasonable tip but ended up doubling it because they worked so hard!!! On another note..we cannot believe final payment was within the quote!!!!! I had been warned to be aware of low moving quotes that I might get scammed and that didn't happen...thankfully!!! Highly recommend Real Deal of **********, **!!!!We did not have expensive furniture. Our belongings were mostly packed in banana boxes wrapped in trash bags for protection. So express concerns if you want your move handled with special care. Wish these special guys could've used the dolly more for their own safety and physical strain on the body so they can continue to do a great job in the future. This review was written by a real customer, not family or friend!! So thankful for our experience with Real Deal!!

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

    BBB Reports On

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