Business Profilefor495 Chrysler Jeep Dodge, Inc

i went to 495 jeep for repairs on my vehicle the first week of January. the specific repair i am writing about was a repair for a lower radiator hose. along with being spoken down to and mistreated by multiple staff members, they did the repair incorrectly. when they put on a new hose, they also used an incorrect clamp to tighten the hose to the water pump, and tightened it so tight that it has now damaged my water pump along with the hose. i took my jeep to another licensed dealer to look at the problem, as the original problem is occurring again and my jeep once again will not hold coolant. i was told due to the damage they caused i need a new water pump and a new- new lower radiator hose. i have contacted jeep corporate and they told me they contacted 495 jeep and they would not offer me a refund that i paid them for this repair. i would like a refund for this service so i can take it elsewhere and get it re fixed, considering i already paid to repair this issue. i am not even asking for the cost of the water pump they broke, i am asking for money i gave them to fix an issue that they did not repair correctly which led to another part breaking on my vehicle. i paid $546 out of pocket for this repair and expect a 100% refund for this.