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Complaint Details
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Initial Complaint
07/17/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
In November of 2021 I signed a contract with signart to install frontal signage as well as two directory signs. I put down $2500 upon signing the contract. It is now July 2022 and the company continues to blow off install dates and drag out the completion date. This has interrupted business and prevented me from hosting my grand opening as well as many other public relation opportunities.
Business response
07/27/2022
The landlord was the hold uip i9n getting the sign permit, Spenser was the first tenant in a new building. We finally got the permit in May the/n went into production we are running about 6 to 8 weeks for production
The sign has been installed and the customer is happy
Customer response
07/27/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*******************************
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