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Find a Location

River Auto Sales has 1 locations, listed below.

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    Business ProfileforRiver Auto Sales

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/11/2016

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

     River Auto Sales specializes in pre owned auto sales. 

     

     

     

    Business Details

    Location of This Business
    77 Eastern Avenue, Malden, MA 02148-5016
    BBB File Opened:
    12/31/2013
    Years in Business:
    13
    Business Started:
    4/7/2011
    Business Incorporated:
    4/7/2011
    Accredited Since:
    6/11/2016
    Type of Entity:
    Corporation
    Number of Employees:
    5
    Alternate Business Name
    • River Auto Sales Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Vander Junior, Manager
    • Mr. Edwin Geovany Hernandez, President
    Contact Information

    Principal

    • Mr. Vander Junior, Manager
    • Mr. Edwin Geovany Hernandez, President

    Customer Contact

    • Mr. Vander Junior, Manager
    Additional Contact Information

    Fax Numbers

    • (781) 399-0843
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On Jan. 27, 2023, I bought a *** for my 17-year-old daughter from River Auto Sales *** through agent ***********************. The car was making a front noise. He said it must be the brakes and rotors nothing major. The next day when my daughter was driving the car, she noticed a cloud of smoke coming out of the hood. The car was leaking oil from the gasket on a hot engine. We called **** and told him the car is unsafe to drive and we are afraid to keep it as it appears as if there are major issues. He refused to return it. He told ** to bring the car over to be fixed. My cousin manages to bring the car back and the next day he contacted ** and told ** the car was fixed and to come pick it up. A day later my daughter notice smoke again. There was still an oil leak from the gasket and oil was on and around the engine. I contacted the guy and told him the car is unsafe and I would like to return it. He refused again and told ** he will come over and take the car to be fixed. He brought it back within a few days. Then, I followed his advice to fix the front noise. I took the car to a mechanic and replaced the brakes and rotors, but the noise didnt go away. My daughter was so scared driving the car because of the front noise and the car was not steady.I took the car to a mechanic again to find out there was a differential problem a major issue with the ***.We stopped driving the car and took it to a professional mechanic to fix this major problem. **** sold me an unsafe car and hid major problems telling me that the front noise was from the brake, but it was from the differential. He sold ** a car with an oil leak into a hot engine and did not fix the leak from the first time putting my daughter's life in danger. The car had serious problems that makes it unsafe to drive. I am requesting River Auto Sale to pay for the repair of the differential because they refused to return the *** and hid major problems with the car. They also put my daughter's life in danger.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ana S

    5 stars

    12/21/2022

    Mi Agente fue ******* y tambin conocimos a *** excelentes mujeres y atencin, tambin Resolviendo dudas acerca del vehculo que compramos con ellos.

    Local BBB

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