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Find a Location

Wind River Environmental, LLC has 51 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWind River Environmental, LLC

    Septic Tank Cleaning
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    39 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wind River Environmental and its affiliated companies inspect, service, repair and install a broad array of non-hazardous liquid waste systems, including septic tanks, grease traps and industrial waste systems.  

    Business Details

    This is a multi-location business.

    Find a Location

    Wind River Environmental, LLC has 51 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      46 Lizotte Dr Ste 1000, Marlborough, MA 01752-3061
      BBB File Opened:
      8/16/2000
      Years in Business:
      78
      Business Started:
      1/1/1946
      Business Incorporated:
      10/8/1999
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      1100
      Alternate Business Name
      • Heritage Pumping
      • Waste Water Services
      • Hartigan Wastewater Services
      • Drummac Septic Service
      • Felix Septic Service
      • Parent Sanitation
      • EarthCare
      • Affordable Pumping Services
      • B&P Environmental
      • Church View Septic Services
      • Stanley Environmental Solutions
      • Franc Environmental
      • Koberlein Environmental Services
      • Kline's Services
      • All-American Septic Service
      • Cooke's Plumbing & Septic
      • Metro Rooter Plumbing Service
      • A-1 Gator Wastewater Services
      • All Florida Septic
      • Seminole Septic
      • Brownie's Septic & Plumbing
      • Earth Farm Organics
      • John Matthes Septic Pumping
      Business Management
      • Jason Monaghan, Vice President of Marketing
      • Marty Earley, Chief Commercial Officer
      • David Parry, CEO
      • Don Dumont, CFO
      • Shaun Kelley, COO
      • Tim Lauria, Chief Information Officer
      • Suzanne Appenzeller, Vice President of Human Resources
      • Anthony Strong, Vice President of Finance
      • Greg Creamer, Vice President of Business Development
      • Mark Farrell, Vice President of Operations
      Contact Information

      Customer Contact

      • Jason Monaghan, Vice President of Marketing
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      39 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Our septic tank was cleaned on or about 9/5/24, invoice number ******. I met the driver and showed him that the invisible fence was near the septic tank. he said ok. when he finished and replaced the tank lid he broke the invisible fence wire. Their invoice states that the wire was broken. I called Invisible Fence to repair. It costed ******. I was in contact with the Wind River from the day that it was broken. Numerous emails back and forth with promise to escalate and I have yet to reimbursed for the damage that was done by Wind River. I have been working with ********************* and was 'promised' he would escalate. I would like to be reimbursed.
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sharon D

      1 star

      07/12/2024

      They utilize dishonest business practices by quoting one price and charging another and then refuse to call you back and discuss it. Highly do not recommend. Zero star review.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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