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          Find a Location

          Jordan's Furniture Co., Inc. has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Jordan's Furniture Co., Inc.

              1 Underprice Way Natick, MA 01760-1586

            • Jordan's Furniture Co., Inc.

              100 Stockwell Dr Avon, MA 02322-1149

            • Jordan's Furniture Co., Inc.

              50 Walkers Brook Dr Reading, MA 01867-3224

            • Jordan's Furniture, Inc.

              327 Daniel Webster Hwy Nashua, NH 03060-5702

            • Jordan's Furniture Co., Inc.

              450 Revolutionary Dr East Taunton, MA 02718-1369

            Business ProfileJordan's Furniture Co., Inc.

            Furniture Stores
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            See all additional business information

            Contact Information

            1 Underprice Way

            Natick, MA 01760-1586

            Get Directions
            Visit Website
            (866) 856-7326

            Customer Reviews

            1.37/5

            Average of 51 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            56 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 106

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Jordan's Furniture is a family owned furniture store.  It has nine retail store locations throughout Massachusetts, Maine, New Hampshire, Rhode Island, and Connecticut.

            Products & Services

            Home Furniture, Bed, Mattress, Area Rug, Couch, Sofa, Dining Set, Theater Seating, Patio Furniture, Outdoor Furniture

            Business Details

            This is a multi-location business.

            Find a Location

            Jordan's Furniture Co., Inc. has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Jordan's Furniture Co., Inc.

                1 Underprice Way Natick, MA 01760-1586

              • Jordan's Furniture Co., Inc.

                100 Stockwell Dr Avon, MA 02322-1149

              • Jordan's Furniture Co., Inc.

                50 Walkers Brook Dr Reading, MA 01867-3224

              • Jordan's Furniture, Inc.

                327 Daniel Webster Hwy Nashua, NH 03060-5702

              • Jordan's Furniture Co., Inc.

                450 Revolutionary Dr East Taunton, MA 02718-1369

              Headquarters
              1 Underprice Way, Natick, MA 01760-1586
              BBB File Opened:
              8/2/1985
              Years in Business:
              106
              Business Started:
              1/1/1918
              Business Incorporated:
              1/1/1928
              Type of Entity:
              Corporation
              Number of Employees:
              996
              Business Management
              • Ms. Dawn Bradbury, Assistant Manager
              • Mr. Andrew Mello, Customer Relations Specialist
              • Ms. Michelle Souza, Manager of Customer Relations
              • Mr. Roy Muise, Director of Customer Relations
              • Ms. Linda Eckhardt, Customer Relations Supervisor
              • Ms. Chelsea Roy, Customer Relations Supervisor
              • Ms. Linda Vicente, Customer Relations Supervisor
              Contact Information

              Principal

              • Ms. Dawn Bradbury, Assistant Manager
              • Mr. Andrew Mello, Customer Relations Specialist

              Customer Contact

              • Ms. Dawn Bradbury, Assistant Manager
              • Mr. Andrew Mello, Customer Relations Specialist
              • Ms. Michelle Souza, Manager of Customer Relations
              • Mr. Roy Muise, Director of Customer Relations
              • Ms. Linda Eckhardt, Customer Relations Supervisor
              • Ms. Chelsea Roy, Customer Relations Supervisor
              • Ms. Linda Vicente, Customer Relations Supervisor
              Additional Contact Information

              Fax Numbers

              • (508) 935-1095
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              56 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/03/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I am writing to address the distressing discovery that you have been sharing my nonpublic information with credit bureaus, resulting in inaccurate reporting on my credit profile. This violates my privacy rights under 15 USC 1681 section 602 and 15 USC 1681 Section 604 A Section 2, which mandates written consent for such actions.Your inaccurate reporting, including incorrectly labeling timely payments as late, has caused significant financial and emotional distress. I demand immediate corrective action and cessation of unauthorized information sharing. I also seek compensation for damages incurred.Please rectify this matter promptly. My account number is ************
              Read More
              Read 55 More Complaints

              Customer Reviews

              51 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Afraya C

              06/01/2024

              Basically this furniture store is a scam .poor customer service and the product they sell is cheap. Spent almost 20k on furniture that was sold to me as high quality and started breaking in less than a year . They replaced it at that time since it was covered by the manufacturer but once that was gone I had to deal with the insurance they sell which I think its just as bad as Jordans. They will find any way to deny your claim. The furniture they sold me has becomes a danger to my kids since its my kids bedroom. Jordans literally will not help me , they dont care, I went in person to the reading store and nothing absolutely nothing was done. Please dont go here.

              Jordan's Furniture Co., Inc. Response

              06/05/2024

              Good afternoon,
              It was a pleasure getting to speak with you today.  I am glad we were able to come to a resolution with you.  We look forward to working with you to get you into a bedroom set that you will be happy with.  If you have any questions, please don't hesitate to reach out to us at ************.  We will be happy to help.  Thank you for being a part of the ******** experience!
              Read 50 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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