Business ProfileforBernardi Auto Group

Purchased a used Audi Q5 with 101k miles on the vehicle from Audi Natick, part of the Bernardi auto group. The dealer informed us that the car had been purchased there and had one owner, and had a meticulous maintenance record. However, having only driven the car 37k miles, the engine died. The owner has a web page with an email address - which I utilized. Never heard from them. I emailed again after I spent $11k out of pocket to replace the engine - and got a response. After some back and forth, the bottom line is they maintain it's my problem, and take zero responsibility, but did offer me a $300 service credit LOL. Their stance was that they feel the car was fine when it left the lot, and that I did not bring it back to them for service - so that's that. Not an iota of embarrassment or empathy to a customer that bought a car that lasted just 37k miles.In my opinion, either their 'maintenance records' aren't worth the paper they are printed on, or they never really inspected the car at trade in. Based on my 4 decades of car ownership - a meticulously maintained car - does not die after 37k miles...period. And I'm not even including the brake jobs and control arm replacements we made within the first 12 months of owning it.Five stars for the sales process. From my first email through paperwork and picking up the car were great. It's just too bad that the centerpiece of the experience turned out to be a ticking time bomb.ADVICE: If you think about buying used from any Bernardi Group lot - have a 3rd party mechanic check it over - including a compression check which will cost a bit more - but it's worth it if buying a higher mileage vehicle. We were 'sold' on this car's maintenance record, which in the end did not mean anything in this case.