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Complaint Details
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Initial Complaint
07/14/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Im not liable for this debt with Liberty Mutual. I dont have a contract with CCS Collections, they didnt provide me with the original contract as I requested.Customer response
07/24/2024
I have not heard from the business in response to my complaint.
Business response
08/07/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
07/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I reached out to this company twice for Debt Validation once in October of 2022 and once in February of 2023 both time they failed to provide any validation of debt and they are in violation of FCRA. This needs to be removed from my credit profile. Under the doctrine of estoppel by silence, as articulated in ********** ****************** (Mo) 281 S.W. 715, 719, your continued failure to provide the requested validation of the alleged debt permits me to reasonably presume that no proof of the alleged debt, nor therefore any such debt, in fact exists. Consequently, any continued attempts to collect this debt will be considered a violation of the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). I request that you cease all collection activities and remove any negative reporting related to this debt from my credit report.Customer response
07/24/2024
I have not heard from the business in response to my complaint.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office previously responded to the dispute received from the consumer with the consumer directly.Initial Complaint
07/12/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ********************* I do not have a contract with Credit Collection Services; they did not provide me with the original contract as requested.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
07/12/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with liberty mutual in co, I dont have a contract with Credit collection servic. They did not provide me with the original contract as I requested.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
07/11/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ******************* I do not have a contract with Credit Collection Services, they did not provide me with the original contract as I requested.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
07/10/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Progressive, I do not have a contract with CCS, they did not provide me with the original contract as I requested.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office previously responded to a similar dispute with the consumer directly.Initial Complaint
07/10/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with *************************** I do not have a contract with The CCS Companies. They did not provide me with the original contract as I requested.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Customer response
07/30/2024
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,******
Initial Complaint
07/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with ESURANCE AN ALLSTATE COMPANY. I do not have a contract with CREDIT COLLECTION SERV, they did not provide me with original contract as requested.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
07/10/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with PROGRESSIVE, I do not have a contract with CREDIT COLLECTION SERVIC, they did not provide me with the original contract as i requested multiple time after Contacting them I would like this resolved by removal from Credit Report.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
07/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received a letter from them attempting to settle a debt from a doctors visit that I am currently working with my insurance company to resolve. It is a clerical error and I have been advised so by both my insurance company and my doctors office. The issue is that my doctor, which is IN NETWORK, sent some things for routine testing. The lab they sent it to then attempted to file through my insurance themselves, instead of the doctors office. The lab is not in network. I did not have a choice on which lab to go to. I called my insurance and the doctor, both of which said that the claim should have been filed by the doctors office, not the lab. Everything else I've had done with this doctor has been filed correctly, just not this one appointment. I tried to talk to NxGen but was told flat out that they don't accept my insurance. I tried to explain but was shut down entirely. I tried calling ***** several times but was always sent to voicemail and never got a return call. I will be filing a complaint against them too. I contacted this company when I received the letter to inform them that I am working on actively disputing it. The woman on the phone argued with me and said I had no grounds to dispute it. She said that they already checked with my insurance company and that there was nothing else to do so I needed to just pay it. I tried to explain the situation to her but she made statements claiming that she actually worked for ********** and not the collections agency. I asked for clarification and she doubled down. She said they had run it through my insurance and it was accepted and I still owe $824. I asked her why I was told it wasn't accepted by insurance for the same amount and she just dismissed me. Basically she told me that I was wrong, they never said they didn't take my insurance and that they really do and I still owe that money. I checked my claim on my insurance again and it says out of network. This company lies. I am considering legal action.Business response
07/28/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.
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Customer Complaints Summary
3,302 total complaints in the last 3 years.
2,087 complaints closed in the last 12 months.