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          Find a Location

          Magic Room has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Magic Room

              83 Morse St Norwood, MA 02062-4351

            • Magic Room

              155 N Beacon St Brighton, MA 02135

            Business ProfileMagic Room

            Studio Rental
            Multi Location Business

            Contact Information

            83 Morse St

            Norwood, MA 02062-4351

            Visit Website
            Email this Business
            (617) 775-4009

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Magic Room has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Magic Room

                83 Morse St Norwood, MA 02062-4351

              • Magic Room

                155 N Beacon St Brighton, MA 02135

              Location of This Business
              83 Morse St, Norwood, MA 02062-4351
              Email this Business
              BBB File Opened:
              11/15/2019
              Years in Business:
              6
              Business Started:
              1/1/2018
              Number of Employees:
              7
              Alternate Business Name
              • The Sound Museum
              • Sound Museum Rehearsal Complex
              Business Management
              • Mr. William Desmond, Founder
              • Mr. Des Diamond, Owner
              Contact Information

              Principal

              • Mr. William Desmond, Founder
              • Mr. Des Diamond, Owner

              Customer Contact

              • Mr. William Desmond, Founder
              • Mr. Des Diamond, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/27/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I pre-purchased tickets to an event that was postponed in early January. The event has not been rescheduled and it appears it will not be rescheduled. The Magic Room promised me a refund if I sent an email to them requesting the refund (it was $88.00). I have sent (4) emails requesting the refund and they have essentially "ghosted" me and have ignored my requests. I have a screenshot as proof that the Magic Room (on their own ******** page) promised a refund if I emailed them the request.
              Read More

              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              Marc D

              02/29/2024

              Pre-purchased tickets to a show in early January. The Magic Room then proceeded to "postpone" the show 2 hours before the doors opened on a Saturday night. Me and my party were already in ******* getting dinner before the show when they postponed the show (allegedly due to a blizzard - insert eye roll). ******* received less than an inch and their was not a flake of snow on the ground at the time of the show being postponed. Not only has the show never been rescheduled but they have not refunded my purchase even though I have a screenshot from the Magic Room saying they would refund me if I sent then an email. Well, 4 plus emails later and nothing but silence from the Magic Room. They have ignored numerous voice messages left on their unattended machine. Awful place run by thieves. They will still your money if given the opportunity. Best advice? There are plenty of legitimate and honest venues out there that will not steal from you and offer a much better music experience. Avoid the Magic Room!

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