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Find a Location

J.L.Stimpson Home Improvement has 1 locations, listed below.

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    Business ProfileforJ.L.Stimpson Home Improvement

    Home Improvement

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    120 Danforth Ave, Pittsfield, MA 01201
    BBB File Opened:
    5/10/2023
    Business Management
    • Mr. Jody Stimpson, Owner
    Contact Information

    Principal

    • Mr. Jody Stimpson, Owner

    Customer Contact

    • Mr. Jody Stimpson, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    After Discussing 2 jobs and payments methods, and asking for a written estimate repeatedly, No estimate was ever provided. Insisted on cash deposit to start work. Asked for more cash every day he showed up. Was constantly finding more work that needed to be done - and was told no repeatedly. Only worked for 2 partial days, about 2 hours one day and 3.5 hours second day and calls this $800 worth of labor. Cancelled repeatedly for over a week, when he finally did show up for a third day he asked for more cash, insisting I owed another $300 for labor - then escalated into a confrontation becoming threatening and belligerent. Work is unfinished. Holes in roof. Venting on eves removed and on ground. Animals have access to attic now - exactly what was supposed to have been being fixed. Already reached the budget discussed and he insists I owe him more money yet. I now need to hire someone else to fix what he has left unfinished and close up holes in eves and replace the siding under the eves. He insist we never talked prices, he insist he was doing me a favor not writing up a contract because he has a binding arbitration clause. I already had left a negative review, which prompted him to contact me and state he wanted to resolve it. I told him some terms of meeting to resolve it, agreed to take the review down in good faith. He has since not only backed out of the resolution effort, but tried to pressure me into giving him more work and more money for it to be worth him showing up to negotiate.********** Police know his name and have had complaints before and advised me that he knows the system and how to avoid criminal liability for his conduct. He has already outright stated that if I write a negative review he will slander me. ********** Police advised me to notify BBB and State Attorney General and other avenues of action.
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    Customer Reviews

    0 Customer Reviews

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