Reviews

Review Details

• Review fromBecky J

  Date: 09/22/2025

  1 star
  I placed an order on 07/28/2025. And as of 09/22/2025 I still have not received my order and through multiple emails promising me that they have shipped my order, I have not received it. Now they have stopped responding to emails. My order still shows processing. At one point they promised that my order had been shipped express and still nothing. At this point I believe this company is a SCAM. No order and no refund. Please read their reviews, because they have done this to multiple customers.

• Review fromCONNIE C

  Date: 07/16/2025

  1 star
  DO NOT BUY FROM TUNGSTEN FASHIOS!! My husbands wedding band got broken at work. I decided to buy him a new one for our 20th wedding anniversary. I ordered one on March 23rd. We received it with no issues, but it was too small. he needed one a half size larger. I sent it back, even spent more so they would get it back in 3 days. Waited for the replacement, never arrived, made the first of many, many phone calls to listen to a bunch of lies and empty promises. I finally cancelled the order on June 1st, here it is 6 weeks later, have never received my refund. I feel sick that I was taken in by a con man after believing all of the glowing reviews on the company website. One of these he will meet his maker and have to answer for his behavior, shame on you

  TungstenFashions.com

  Date: 07/16/2025

  Hi ******, we have refuned you in full, even after the 30 days.  Recipt is below.  What are we missing?  We wish you well ** ******

   

  Refund from Tungsten Fashions
   
  Receipt #****-3631
   
   
   
  Refunded
  $44.99
   
  Date issued
  Jul 1, 2025, 8:33:02 PM
   
  Refunded to
  Visa - 2724
  

  
  

• Review fromFran W

  Date: 06/10/2025

  1 star
  This company started out good. I have ordered 3 different rings at three different times. I received the first two no problem, but the third has turned into a nightmare. I did the usual reaching out to the company to find out what's going on with the order, they played the part real good for about a week and then cut ties with me and stopped responding. I read other complaints about this company and it's very obvious that they do not do right by ANY customer. While that $79.99 could have bought a tank of gas and maybe a gallon of milk I wanted my husband to have a new ring instead. I'm done asking for a refund or the item that I purchased since that obviously is NOT going to happen. I'm just warning other people about this company and they are not worth your time. **** this is for you since you were the one corresponding with me about the ring you go and and keep my hard earned money you must need it more than I do. Shame on your company for scamming people.

• Review fromCraig S

  Date: 04/28/2025

  1 star
  I think its only fair to say I ordered 2 other times first and the experience was great.However, I ordered a ring back in February and they kept saying it was coming and did not. They then cancelled my order and started a new order. It finally came but instead of sending it in a box it was supposed to be in this flat envelope. That envelope was flat, torn open, placed in plastic envelope with a damaged sticker on it and empty, except a receipt.I contacted them and they stated they would get a new one out that day even though it wasnt their ***********, I get a letter from the ************* that I have 20 days to bring proof of my claim. I didnt make a claim and why would I keep an empty *********** disappointed and frustrated. Continued promises that are either lies or incompetence.

  TungstenFashions.com

  Date: 04/30/2025

  Hi ***** - Thank you for the other orders.  You told us to file a claim with ****, so we did.  When we file a claim, the ************************* does ask us where we shipped the ring.  What is why they sent you a letter.  You told us to file a claim.  This is a $20 ring *****, we would have simply just shipping you another ring - however, you told us to file a claim and then we get a 1 star for trying to help?  Okay.  We wish you well ***** - We have done nothing wrong.  Again, we wish you well.

• Review fromPaul M.

  Date: 04/06/2025

  1 star
  This company is ridiculously unprofessional. They dropped the ball every step of the way in my case. I ordered 2 rings. The rings didn't fit. I sent them back, they received them January 10. It took 7 or 8 messages to get information on the replacements. They didn't ship out the replacements till over a month later. My wedding was 2/22 and I didn't receive them until 2/18. I received them, without getting shipping information. I had to make 3 phone calls and leaving voice messages along with several messages through "contact us" to get a response. They received the rings back on 3/14. And refuse to give me a refund. Or a store credit. Even though I sent the product back within 30 days. I currently have no refund, no store credit, and no product. The attempts to receive a refund have been going on for over a month

  TungstenFashions.com

  Date: 04/08/2025

  Hi ****,

  You placed an order with us for two rings, on December 5th, 2024 for two size 19 rings.  You sent them back to us for an exchange, because there were to small for you.  We sent another set and you received them on Feb 18th.  You then send those back for us and you asked for a refund.  That is well past the 30 days sir.  Also, we did give you a store credit in full, for the rings and not only that, you used it to busy another set of size 20 rings two days ago!  On April 6th, order Invoice #Z114802 on April 6, 2025 - 6:43:19 PM

  We have responded to each and every email you have sent.  

  We appreciate all feedback, but it must be truthful.  None of what you said is true - however, we wish you well.  The last set of 20 rings were sent to you two days ago, on time and as promised.  All the best to you.

  TF

  Paul M.

  Date: 04/13/2025

  Unprofessional isn't a strong enough word. Since this post and their reply, I ordered a new set of items. I had no other choice since all they would do is give a store credit. My options were, find something and use the store credit, or let them keep my money with no items in hand. They are cowards. They lie constantly. The only way I knew they were shipped this time is because of the comment they left. There is no tracking information. Since their reply, they have deleted my account that has all the information of former orders in it. I have no access to the information or the ability to make a return if need be. They are corrupt liars that refuse to work with someone or tell the truth. I did not get the store credit until after I posted reviews. ******. Their "30 day window"... it took them over 30 days to get my replacements to me. I don't ******** that's my fault when they promised they would be to me within 1 week. They only sent the replacements after several different inquiries via messages and phone calls. They still didn't hold their end of the bargain and get the information to me when they promised. It was 3 days later that I got the tracking for the replacements. I would never recommend this company to anyone. It's a wonder they are even in business. They are conplete crooks

• Review fromB. K.

  Date: 12/19/2024

  1 star
  I just want to say how I NEVER write poor reviews for any company. This is my first time, and I am only doing this because of how unprofessional and childish this company is. My husband and I bought his wedding band off this website on August 4, 2024. When ordering it said it would ship out in a couple days. We waited for a while to get an email confirming it was shipped, it still hadnt, so I called them and they said they had a lot of orders but it should ship out that next day. Still didnt. So I called again a week or so later and he assured me it wasnt going out the next day. It finally did, I got an email confirming it was shipped on August 20, 2024 and delivered on August 24th. My husband and I liked the ring, it was exactly what he wanted and we definitely liked the price on it but we ordered a size too big. I ended up emailing the company several weeks after it was delivered and asked if there was any way they would exchange it. I wasnt expecting them to because they have a 30 day return policy but the guy accepted it and said that we would just have to pay shipping. No problem for us. I emailed them back asking if they could do a 3/4 size on October 8th. Didnt hear anything for a month so I emailed again on November 9th. Still no email from the company. So on November 18th I emailed again stating out unprofessional this is. He FINALLY emailed me back the next day and was shockingly unapologetic and rude. I felt like I was arguing with a teenager. We did not end up returning the ring and will not ever buy anything from this company again.

  TungstenFashions.com

  Date: 12/23/2024

  Hi Bree * thank you for the order.  This customer ordered a ring in August and emailed us to make an exchange in December for a size we do not carry.   We tried everything we could to help you.   We feel it is not fair to bend the rules for some customers and not bend the rules for other customers.  If you need anything else, please let us know. 

  TungstenFashions.com

  Date: 12/23/2024

  Lets also be truthful.  You said you would NEVER write a poor review for a company, but you have left this SAME poor review on about SEVEN different sites.  We offered to exchange your ring, even after months - we did nothing wrong.

  B. K.

  Date: 12/26/2024

  Did you even read my review? If that was the case I wouldnt have wrote this review. Do you want me to post our entire email communication? Just so you know, youre ignorant for continuing to argue something that you are dead wrong about. I would have loved for you to exchange the ring. We loved it. You were the one who offered this is in the first place, and then ghosted for over a month, to come back and argue with lies. By the way, I only left 2 reviews :) and I dont know where you pulled December out of lol. If you are going to be a business owner, take responsibility for your poor actions and stop arguing with customers.

• Review fromMichele M

  Date: 08/22/2024

  1 star
  Where is the option for zero stars? If you have a nickel allergy DO NOT BUY. They say their metal is hypoallergenic but really its not if youre allergic to nickel. I scoured the internet looking for tungsten carbide rings for females. I fell in love with their tungsten infinity ring. Huge mistake. Two days after wearing the ring (mind, it was a touch too large and we WERE going to order a smaller size and eat the 80ish $ of buying another.) I developed the tell tale signs of a nickel allergy and my heart dropped. Total waste of money. PLEASE DO NOT WASTE YOUR MONEY AND TIME. Shame on them.

• Review fromCurt B

  Date: 07/23/2024

  1 star
  I ordered 4 necklaces when they were having a sale 50% off. TungsgtenFashions sent me 4 necklaces about half the size they were supposed to be. I have talked to customer service explained the issue and keep getting the run around , those necklaces are out of stock but the website shows they are in stock. I'm very disappointed with TungstenFashions!!!****

  TungstenFashions.com

  Date: 07/23/2024

  Hi **** - No on here is giving you the run around.  We simply asked you to send those back to us - so we can can replace them for you.  You stated you received multiple sizes - they only come in one size, so we simply asked you to send them back, so we can fix this for you. Now we get a 1 star review for trying to help you?  SMH - If you need anything at all and if you ever want to send them back to us, we will help you.  If you do, we will also update this response.  We wish you well ****.

• Review fromDerek K

  Date: 06/09/2024

  1 star
  Order two rings from this company 1st one broke that carries a lifetime warranty emailed 2 time no response very disappointed on the warranty end of things they are more than happy to respond to new orders but when it come to warranty on there rings it seem like there best course of action is just to ignore you and hope you go away

• Review fromShampaine L

  Date: 01/23/2024

  1 star
  I purchased tings rings for my anniversary and still have not received In a communication are tracking information line. It gives you no tracking details. No email response, no return phone calls.I am devastated that I wasted so much money.And feel really hurt That there has been no communication..I feel like I have been scanned. Shame on them .

  TungstenFashions.com

  Date: 01/24/2024

  You placed your order over the weekend, we shipped your rings on Monday.  We emailed you the tracking number on Monday, your rings show to arrive to you in ********* this weekend.  On time and as promised.  We also called you and your voicemail says it is 'not set up'

  You have not been 'scammed' - we have been in business for over 18 years.  Your rings have been shipped and are on the way to you.  On time and as promised.