Business ProfileforNorth Easton Savings Bank

On 10/24/2022, I went to my online banking to transfer money from my savings to my checking account so I could get something to eat, however when I opened my online banking app, my savings account said closed and when I looked at the account, $134.11 was transferred from my account to a delinquent account, with no advanced notice to me, I called and the representative over the phone, was not helpful in anyway she didn't give me a reason no advance notice was given, not a care in the world that the account was open over 5 years ago, or the fact that my direct deposit paychecks go into that account, only thing I was told is I would need to talk with my mom, as she was on the account and that is where is went, I have had issues ever since they merged with *********** about 2 years ago, customer service went out the window, everytime I went into my local branch I was greeted like I was a burden on the workers there, like I was wasting their time or they just had to deal with a customer, I have since opened a new bank account at a new bank and the reception has already been better, I will be moving all my bills out and switching, I am also seeking for the $134.11 to be returned to me, as I was provided no advance notice to the money being withdrawn from my account and my account being closed, this is completely unacceptable