Complaints
Customer Complaints Summary
- 30 total complaints in the last 3 years.
- 10 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/15/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I filed a complaint in October regarding Ocean City Development and did received a response saying they would take me off their marketing list. I have not received anything until now. Again letters asking me to sell my house. It is being sent to my deceased husband ********************************* and I don't own this house anymore so I just want them to stop sending these letter of pressure to sell. This is my second complaint to the BBB. If I have to take this person *********************** to court I will do so. I want a written agreement from them that they will take me off their list.
Business Response
Date: 12/15/2022
*****, I am not sure why you would have received another letter if you asked to be removed but I will make sure that you dont receive another.Customer Answer
Date: 12/15/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #******** as long as I don't received any more correspondence from them. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I will however take action if I receive any more correspondence from the business as I have been dealing with these letters for a few years now.
Regards,
*******************************Initial Complaint
Date:12/12/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have requested that this business stop contacting me as I have not requested to do business with them.These calls are predatory in nature, trying to force me into the sale of my home, while in the process of a divorce. The nature of these calls is to victimize me further.I would like them to state the nature of their business and association with my husband or anyone associated with him, and all discussions or agreements made concerning my address. Other than that I want no further contact from this company, and I have stated such!Business Response
Date: 12/12/2022
Hi ******, on June 15th, you called into our office about selling your home. We had been trying to get back in touch with you. Now that we know that you aren't selling, we will remove you from our database. I am sorry for any inconvenience that this caused.Customer Answer
Date: 12/12/2022
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[I NEVER CONTACTED YOU ASKING TO SELL MY HOME! CONTACT WAS INITIATED BY YOU.]
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,******
Business Response
Date: 12/21/2022
Hi, we have removed you from our mailing listInitial Complaint
Date:11/22/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have asked this company REPEATEDLY to remove me from their spam emails, I've tried to unsubscribe multiple times, and still having 7-8 emails a week coming and junking up my email. I WANT IT TO STOP! Responding has done NO good.Business Response
Date: 11/24/2022
Hi, I am not sure what this is in relation to. We buy homes in Mass and your address is in ********. We have no record with your name, address or email.Customer Answer
Date: 11/29/2022
Please see attached documentation- attached is also a copy (a SHORT list) of the emails. I got 4 more this morning. This is someone who should be heavily fined, this is harassment. I respond over & over again, click unsubscribe from his emails, nothing works.
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,***
Business Response
Date: 11/29/2022
***, I have found your email. You have been removed from the list. I have you down as opting into learning more about investing. You have been removedInitial Complaint
Date:08/27/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
We are continuously receiving letters in the mail concerning selling our home from this company. Every time we call and want to speak to ***************** (whose name is on the return address) he is conveniently unavailable. We have called numerous times and sent the mail back with a note to stop sending letters. The envelope has a stamp but no cancelation stamp from the post office. We are NOT happy that they cannot honor our request. We are NOT interested in selling our home, especially to this company.Business Response
Date: 08/28/2022
*******, we have received your response and with this notice have removed you from our mailing list.Initial Complaint
Date:08/27/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This Business continues to send letters to my mailbox for years now, years! Good *********************, whom I ***** to be a fake name has my mothers name and address permanently stored in the system,********************* ****************************************************** You see how many complaints you get and yet you still don't have a way of removing?? This is harassment and solicitation is against the law. I want that name and address removed from your system for good, you have any letters already made out, then you destroy them This is clearly a shell company used to data mine or lord knows what else, Stop, please stopBusiness Response
Date: 08/27/2022
***, with this notice we will remove your mothers home in Melrose. I dont have any prior requests from removals and apologize for any inconvenience this has caused.Customer Answer
Date: 08/27/2022
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
while I understand your response I dont accept it.
this is actually the third time I asked for her name to be removedthis needs to stop Please remove her info from your system right now and destroy any pre made letters addressed to her
Ill be retaining an attorney if this continues
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,Max
Business Response
Date: 08/29/2022
***, the removal has been taken care ofCustomer Answer
Date: 08/30/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*****************Initial Complaint
Date:08/24/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
These people keep harassing us with letters telling us they want to buy our home.They leave their address blank and return envelope blank.Please inform them that this is harassment. No more please.I have already asked these "people" before and they failed to honor my wishes.Business Response
Date: 09/09/2022
Hi ****, I have just removed you from our mailing list. Sorry for any inconvenience this has caused.Initial Complaint
Date:07/25/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was looking online at options for buying/selling a home. When I clicked on a more information option it redirected me to this company's website. It allowed you to check the address of the property you were thinking about selling. I only put the address of my boyfriend's house and my phone # to see if it would give us a quick cash estimate. When I saw that it would require a lot more information I closed out of the page and assumed that would be the end of it. However, this company looked up the address and somehow found my boyfriend's contact information (**************************** ****************************************************** *****) and they have been harassing him night and day with calls. He has repeatedly told them to stop calling. He has spoken to them nicely twice to find out who they were and why they were calling. He in no uncertain terms requested them to stop. They continue to call trying different tactics to get his business. He'll block the number and they will call from another. This has to stop. They've called 3 times in one day. It's become a game with them at this point. I was the one that only put the address and my own phone # in. But they are harassing him constantly. He has the call logs to prove it.Business Response
Date: 07/25/2022
Hi ********, we got your email earlier today and I removed your boyfriend from our list. I dont see anywhere in our files that he asked not to be called, but he wont receive any communication moving fwd.Customer Answer
Date: 07/25/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*****************************Initial Complaint
Date:06/02/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Ocean City Development continues to hound me seeking to purchase my home. I have asked 3 times to be removed from their mailing list and calls and they seem to ignore. When I call and ask to speak to the man whose signature is on the letter I was told that the name is fake. These people seem like scammers to me.Business Response
Date: 06/03/2022
Hi ****, I did see that you called prior to be removed, and I'm not sure why you are still receiving letters. However, I will ensure that you are removed from our mailing list. I apologize for any inconvenience.Customer Answer
Date: 06/09/2022
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,****
Not only have I emailed the request but called in 2 times over the past year. In addition, the email come from a name that I believe to be fictitious, which is a deceptive trade practice. if I am removed fro your contact list and do not receive any more letters then at that time I will close this complaint. If you wish to discuss this I can be reached at ************ Thank you.
Business Response
Date: 06/09/2022
****, you have been removed from our mailing listCustomer Answer
Date: 06/10/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*********************Initial Complaint
Date:05/18/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They keep sending things to my deseased parents house to buy it I told them about ************************************************************************************** my deseased Moms name and her name is ********,she has been gone since 2010 and my dad since **** realtors wont leave me alone with calls and mail and this *************** Mennehan wont stop either though I asked numerous time to stop sending me mail and they wont.I am sad at the loss of my mom and dad and I dont need this in my life please make them stop,I wish I could *** him he has caused me to be so sad,and depressed seeing my moms name and so many others do it to and wont stop and I need it too.I tell them I will get a lawyer and I dont have the money for one but they still send me mail.Please help meBusiness Response
Date: 05/19/2022
Hi ********, we have recieved your request to be removed from our mailing list and I have removed you. I am sorry for any inconvenience. It is not our intent to upset anyone - we are just looking for homes to buy.Customer Answer
Date: 05/23/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*********************************
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