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Business ProfileforWorld Travel Holdings, Inc.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 100 Quannapowitt Pkwy Ste 100, Wakefield, MA 01880-1352
- BBB File Opened:
- 6/25/2002
- Years in Business:
- 29
- Business Started:
- 1/17/1995
- Business Started Locally:
- 1/27/1995
- Business Incorporated:
- 1/17/1995
- Type of Entity:
- Corporation
- Number of Employees:
- 1200
- Alternate Business Name
- Cruise Outlet
- Cruises Only
- Luxury Only
- Business Management
- Mr. Tim Saccone, Customer Contact
- Miss Sandy Miles, Customer Relations Specialist
- Mr. Jeffrey Tolkin, CEO
- Mr. Bradley Tolkin, CEO
- Contact Information
Principal
- Miss Sandy Miles, Customer Relations Specialist
- Mr. Jeffrey Tolkin, CEO
- Mr. Bradley Tolkin, CEO
Customer Contact
- Mr. Tim Saccone, Customer Contact
- Miss Sandy Miles, Customer Relations Specialist
- Additional Contact Information
Fax Numbers
- (617) 424-1943Other Fax
Phone Numbers
- (617) 587-6000Other Phone
- (800) 887-8111Other Phone
Email Addresses
- Primary
- (617) 424-1943
Customer Complaints
127 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/06/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
89 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
MICHAEL T
04/26/2024
![](https://m.bbb.org/prod/ProfileImages/c8605bd8-9e9a-4ca8-8eff-2ddefd175db9.png?tx=w_46)
World Travel Holdings, Inc. Response
04/29/2024
************,
We are sorry to see that you had to cancel your cruise vacation due to an emergency. The $100.00 WTH cancel fee has been submitted for refund as a one-time courtesy to you and should appear on your credit card statement with in 1 to 2 billing cycles.
The penalty is held by the cruise line and is their cancellation policy in which WTH has no control over and is not able to waive it. We suggest to always purchasing travel insurance in the furture for unforseen incidents and emergencies.
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