Business ProfileforInterlock Industries, Inc.

*************************** from Interlock told us that if we were to have a roof installed by Interlock that a Project manager would be on site every day, for the entire day, to oversee our job and make sure that the work was performed at a high level of care and quality; and that Interlock employees were all *************** by Interlock, and only work for Interlock, and that they would not be working multiple jobs when working on our job. The first day they arrived for the installation, on September 7, the workers came in a truck with another company logo, Gutter Guys. Furthermore the Project manager was absent for most of the first three days of the job. There were several occasions where we had concerns about the installation including safety and the manager was completely unavailable. As a result of his absence, there were numerous issues with the work. Some mistakes were only caught because we noticed them and asked for them to be fixed. Other mistakes still have not been satisfactorily fixed. These include: 1. shingles dented and scratched in the process of trying to fix all the other issues 2. Damaged wood siding, and wood siding that was replaced but poorly installed and badly painted.3. A dented box vent.4. Debris deposited in dry well because it was pushed into downspouts.5. Severely dented flashing 6. Two skylights were not properly closed. The board that the plywood is nailed to in the middle is not secured and only wedged between the drywall.There were also safety concerns. Items were constantly being thrown off the roof, no doorways were blocked off to let people know if debris would be thrown from above. A full sheet of plywood, carried up a ladder, was dropped, hitting our window. A worker was standing on A-frame ladder on the lower level of the sloped roof. We are asking for a $7000 discount off the $38K price.